Caroline Davis
Burntwood,Staffordshire
Summary
A seasoned resourcing professional with extensive experience designing innovative recruitment solutions and delivering transformative change across healthcare, social care, and education sectors. Proven track record in workforce optimization, recruitment strategy, and process improvement with measurable success in cost reduction, efficiency, and diversity initiatives.
Overview
15
15
years of professional experience
4006
4006
years of post-secondary education
Work History
International Head of Resourcing
Inspiring Learning
07.2022 - 12.2024
- Created a recruitment strategy aligned with organizational goals, overseeing 6 recruiters and a marketing lead
- Led hiring for UK and Asia operations, encompassing seasonal, apprenticeship, and corporate roles (2500 hires per year)
- Reduced cost per hire from £2,700 to £1,670 and decreased time-to-offer for permanent roles by 37%
- Increased seasonal employee return rate from 19% to 39%; apprenticeship conversion to full-time rose from 18% to 42%
- Built partnerships with universities, charities, and government schemes to support diversity and cost-efficiency
- Rebuilt the assessment framework, aligning with company values through diverse evaluation methods
Assistant Director of Resourcing (Interim)
NHS – Royal Cornwall Trust
01.2022 - 07.2022
- Directed medical staffing, permanent recruitment, and temporary staffing for ~45 employees in the HR Directorate
- Delivered a recruitment recovery plan, addressing critical hiring gaps and enhancing workforce strategies
- Collaborated on HR strategy as part of the executive team, supporting organizational recovery initiatives
Head of Recruitment (Interim)
Cera Care
08.2021 - 01.2022
- Re-structured recruitment operations, implementing an ATS to streamline processes and reduce costs
- Achieved a 28% increase in monthly hires and reduced cost per hire from £600 to £275
- Integrated acquisitions (3,000 headcount) while preserving candidate experience through automation
Resourcing Project Manager (Interim)
Mitie Care and Custody
04.2021 - 07.2021
- Implemented automated volume recruitment processes, cutting time-to-hire significantly
- Expanded opportunities for disadvantaged candidates through mentorship programs, increasing hires from 1 to 10/month
Resourcing Project Manager (Interim)
The Children's Society
06.2019 - 04.2021
- Enhanced diversity by anonymizing e-recruitment processes and expanding attraction channels
- Implemented an onboarding platform, reducing non-starters from 5 to 2 per month
- Re-designed temporary staffing models, achieving a £545k annual cost reduction
Recruitment Strategist (Interim)
Worcestershire County Council – Children's Services
06.2018 - 06.2019
- Boosted permanent staffing from 50% to 85% and reduced attrition from 15% to 11%
- Developed a recruitment strategy that doubled candidate applications and optimized assessment tools
Head of Resourcing
Sunrise Senior Living & Gracewell Healthcare
09.2016 - 04.2018
- Increased senior management retention from 55% to 72% and reduced agency labor costs by 4%
Head of Resourcing
HCA International
10.2012 - 08.2016
- Centralized recruitment functions, reducing agency suppliers from 40 to 15, saving £7m/year
- Established an ATS and developed SLAs and KPIs to optimize resourcing efficiency
Resourcing Delivery Manager
BUPA Home Healthcare
08.2009 - 10.2014
- Delivered an RPO model, cutting time-to-hire from 50 to 30 days and reducing recruitment costs
Education
BA Honours - Modern Languages (French & Italian)
Anglia Ruskin University
SHL Level A&B - Assessment
Thompson International
LondonSkills
- Recruitment Strategy
- Workforce Planning
- Employer Branding
- Value Proposition Development
- Diversity, Equity, and Inclusion (DEI) Initiatives
- Cost Optimization
- Efficiency Metrics
- Assessment Frameworks
- Process Improvement
- Stakeholder Management
- Partnership Building
Timeline
International Head of Resourcing
Inspiring Learning
07.2022 - 12.2024
Assistant Director of Resourcing (Interim)
NHS – Royal Cornwall Trust
01.2022 - 07.2022
Head of Recruitment (Interim)
Cera Care
08.2021 - 01.2022
Resourcing Project Manager (Interim)
Mitie Care and Custody
04.2021 - 07.2021
Resourcing Project Manager (Interim)
The Children's Society
06.2019 - 04.2021
Recruitment Strategist (Interim)
Worcestershire County Council – Children's Services
06.2018 - 06.2019
Head of Resourcing
Sunrise Senior Living & Gracewell Healthcare
09.2016 - 04.2018
Head of Resourcing
HCA International
10.2012 - 08.2016
Resourcing Delivery Manager
BUPA Home Healthcare
08.2009 - 10.2014
BA Honours - Modern Languages (French & Italian)
Anglia Ruskin University
SHL Level A&B - Assessment
Thompson International
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