Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Cooper

Milton Keynes,Buckinghamshire

Summary

Dynamic professional with expertise in strategic planning and quality assurance, demonstrating exceptional communication skills and adaptability. Proven ability to build cohesive teams and focus on solutions to drive organisational success. Committed to continuous improvement and providing an excellent customer experience.

Overview

33
33
years of professional experience
1
1
year of post-secondary education

Work History

Head of Adult Provision

Oaklands College
St Albans, Hertfordshire
05.2022 - 10.2024
  • Developed a menu of new online courses to meet local needs and national priorities.
  • Delivered a range of adult courses within expected timeframes and budget.
  • Effective line management responsibilities for a large number of staff.
  • Experienced in liaising with internal and external stakeholders.
  • Demonstrated exceptional standards of quality assurance.

Head of Maths, English and ESOL

Oaklands College
St Albans, Hertfordshire
05.2015 - 05.2022
  • Successfully managed a cross college programme in line with funding requirements.
  • Liaised with internal departments to ensure courses integrated with students main programmes of study.
  • Effectively timetabled courses across the college in conjunction with college departments.
  • Worked with external agencies to successfully secure funding for internal projects, external research and staff training.

Head of Hair, Beauty and Catering

Oaklands College
St Albans, Hertfordshire
05.2012 - 05.2015
  • Responsible for ensure the curriculum was up to date and in line with industry expectations.
  • Developed new L4 course and industry recognised CPD courses to enhance student opportunities.
  • Worked in conjunction with other departments to design new up to date facilities including a new restaurant and hair and beauty salons.


Head of Faculty, Hair, Beauty, Sport and Health

Amersham and Wycombe College
High Wycombe, Buckinghamshire
09.1996 - 05.2010
  • Ensured all KPIs were met including achievement, retention and success targets.
  • Conducted regular performance reviews to ensure continuous faculty improvement.
  • Contributed to cross college policies and procedures.
  • Responsible for the strategic direction of the faculty.

Hair and Beauty Coordinator

Essanelle
Sheffield, Yorkshire
08.1991 - 09.1996
  • Delivering beauty treatments and ensuring customer satisfaction including dealing with any customer complaints.
  • Responsible for ordering and stock control.
  • Line management for junior staff.
  • Marketing and events organisation.

Education

Certificate in Education - Education

Bucks New Uni
High Wycombe, Buckinghamshire
10.1999 - 06.2000

Teaching Certification including D32/33 - Education

Rotherham College
Rotherham

Btec National in Beauty Therapy Science - Beauty Therapy

Manchester College
Manchester

Skills

  • Strategic planning
  • Communication skills
  • Quality Assurance
  • Team building
  • Solutions Focused
  • Adaptable

Timeline

Head of Adult Provision

Oaklands College
05.2022 - 10.2024

Head of Maths, English and ESOL

Oaklands College
05.2015 - 05.2022

Head of Hair, Beauty and Catering

Oaklands College
05.2012 - 05.2015

Certificate in Education - Education

Bucks New Uni
10.1999 - 06.2000

Head of Faculty, Hair, Beauty, Sport and Health

Amersham and Wycombe College
09.1996 - 05.2010

Hair and Beauty Coordinator

Essanelle
08.1991 - 09.1996

Teaching Certification including D32/33 - Education

Rotherham College

Btec National in Beauty Therapy Science - Beauty Therapy

Manchester College

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Caroline Cooper