Caroline Adams
St Albans,Hertfordshire
Summary
Transport Planning Specialist with extensive experience in scheduling, route optimisation, and driver management. Ensures compliance with drivers' hours and tachograph regulations while delivering exceptional customer service. Excels in time management, problem-solving, and teamwork. Committed to advancing logistics management expertise and optimising transport operations.
Overview
1
1
Certification
5
5
years of post-secondary education
2
2
years of professional experience
Work history
Transportation coordinator
Hemel Logisitics
St Albans, Hertfordshire
2025.02 - 2026.06
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Coordinated operations of licensed drivers and lorries with focus on quality and timely delivery of products.
- Boosted efficiency by streamlining transport routes and schedules.
- Facilitated effective communication between drivers, dispatchers and customers for seamless operations.
- Resolved transportation issues swiftly, minimised downtime.
- Handled emergency situations effectively, ensured minimal disruption in transportation process.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Enhanced client satisfaction with timely, efficient transportation solutions.
- Resolved customer complaints promptly maintaining good relations with clients.
- Strategically planned delivery runs and routes to maximise available resources.
- Coordinated dispatching of transport vehicles distributing goods across [Herts Beds & Bucks].
- Collaborated with logistics team, & Customers to manage workflow effectiveness.
- Managed freight documentation to ensure legal compliance.
- Ensured compliance with transport laws and regulations to maintain safety standards.
- Oversaw warehouse management duties ensuring proper storage and distribution of goods.
- Participated in recruitment, selection and induction of new drivers.
- Tracked deliveries using advanced software technology for real-time information sharing.
- Communicated with drivers to address accurate start times, load information and route issues.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
7.5 tonne driver
Hemel logisitics
St Albans, Hertfordshire
2024.01 - 2025.02
- Ensured timely deliveries by meticulously following set routes and schedules.
- Secured cargo properly before setting out on trips, minimising risk of damage.
- Checked vehicle condition before each journey for optimal safety measures.
- Achieved full compliance with traffic laws to prevent accidents or disruptions.
- Adhered strictly to the company's policies and procedures regarding truck operations.
- Assisted in loading and unloading goods, improving efficiency of operations.
- Handled queries from customers professionally upon delivery of goods.
- Completed accurate paperwork associated with each delivery, ensuring proper tracking and records.
- Kept accurate driving hours records and complied with tachograph laws.
- Maintained vehicle cleanliness for a professional appearance.
Education
GCSEs - Maths, English, Science
St Albans Girls School
St Albans, Hertfordshire 1988.09 - 1993.07
Skills
- Transport planning and scheduling
- Route optimisation
- Fleet management
- Driver compliance
- Driver oversight
- Customer Service
- Problem Solving
- Time management
- Team work
Certification
7.5 tonne CPC licence
References
References available upon request.
Timeline
Transportation coordinator
Hemel Logisitics
2025.02 - 2026.06
7.5 tonne driver
Hemel logisitics
2024.01 - 2025.02
GCSEs - Maths, English, Science
St Albans Girls School
1988.09 - 1993.07