C M Adams
st Albans
Summary
Transport Planning Specialist with extensive experience in scheduling, route optimisation, and driver management. Ensures compliance with drivers' hours and tachograph regulations while delivering exceptional customer service. Excels in time management, problem-solving, and teamwork. Committed to advancing logistics management expertise and optimising transport operations.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Transportation coordinator
Hemel Logisitics
St Albans, Hertfordshire
02.2025 - 06.2026
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Streamlined transport routes and schedules, improving delivery efficiency.
- Coordinated communication between drivers, dispatchers and customers to ensure seamless operations.
- Resolved transportation issues swiftly, minimised downtime.
- Handled emergency situations effectively, ensured minimal disruption in transportation process.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Delivered timely and efficient transportation solutions, enhancing client satisfaction.
- Resolved customer complaints promptly maintaining good relations with clients.
- Strategically planned delivery runs and routes to maximise available resources.
- Coordinated dispatching of transport vehicles distributing goods across Herts, Beds & Bucks].
- Collaborated with logistics team, & Customers to manage workflow effectiveness.
- Managed freight documentation to ensure legal compliance.
- Ensured compliance with transport laws and regulations to maintain safety standards.
- Oversaw warehouse management duties ensuring proper storage and distribution of goods.
- Participated in recruitment, selection and induction of new drivers.
- Tracked deliveries using advanced software technology for real-time information sharing.
- Communicated with drivers to address accurate start times, load information and route issues.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
7.5 tonne driver
Hemel logisitics
St Albans, Hertfordshire
01.2024 - 02.2025
- Ensured timely deliveries by meticulously following set routes and schedules.
- Achieved full compliance with traffic laws to prevent accidents or disruptions.
- Checked vehicle condition before each journey for optimal safety measures.
- Secured cargo properly before setting out on trips, minimising risk of damage.
- Adhered strictly to company's policies and procedures regarding truck operations.
- Kept accurate driving hours records and complied with tachograph laws.
- Maintained vehicle cleanliness for a professional appearance.
- Assisted in loading and unloading goods to streamline operational workflow.
- Observed loading and offloading processes closely, ensuring no damage to merchandise.
- Delivered goods while addressing customer inquiries to enhance satisfaction and strengthen company reputation.
- Addressed customer inquiries during deliveries, ensuring clarity and satisfaction.
- Completed paperwork for each delivery to ensure accurate tracking and record-keeping.
Delivery Driver
APC Overnight
01.2023 - 01.2024
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully during transportation to prevent damage and ensure safe delivery.
- Recorded deliveries, collections, and customer signatures accurately to adhere to company policies.
- Cultivated strong relationships with regular customers, enhancing loyalty and generating positive feedback for the company.
Courier
Evri
01.2015 - 11.2023
- Coordinated timely deliveries through effective time management.
- Planned daily delivery routes independently, enhancing time and fuel efficiency.
- Observed customer delivery instructions, prioritising safe, secure deliveries.
- Provided exceptional customer support, contributing to high client satisfaction.
- Followed company policies and legal regulations strictly while handling confidential documents.
Company Owner
check out clean
01.2016 - 03.2021
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
- Prioritised jobs according to urgency and worked with team to meet daily goals.
- Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards.
- Followed cleaning checklists to match quality specifications for each space.
- Upheld health and safety standards when handling and using chemicals.
- Reported any damages or maintenance issues to the facilities manager for prompt resolution, ensuring operational continuity.
Cleaner Supervisor
check out clean
01.2014 - 02.2016
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Organised comprehensive deep cleaning projects, ensuring thorough sanitisation of facilities.
- Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
- Organised cleaning and equipment storage areas for easy access.
Courier
evri
03.2003 - 02.2014
- Delivered parcels and documents to specified addresses, adhering to strict delivery timelines.
- Adjusted work schedule to accommodate business needs and ensure service coverage., including weekends and holidays, to meet company service commitments.
- Adapted to unexpected changes in delivery schedules or routes, demonstrating flexibility.
- Responded to customer inquiries about shipments and deliveries, providing timely updates on estimated arrival times.
Education
GCSEs - Maths, English, Science
St Albans Girls School
St Albans, Hertfordshire07-1993
Skills
- Transport planning and scheduling
- Route optimisation
- Fleet management
- Driver compliance
- Driver management
- Freight documentation
- Time management
- Problem Solving
- Customer Service
- Teamwork
Certification
7.5 tonne CPC licence
Custom
All A- C Grades
Timeline
Transportation coordinator
Hemel Logisitics
02.2025 - 06.2026
7.5 tonne driver
Hemel logisitics
01.2024 - 02.2025
Delivery Driver
APC Overnight
01.2023 - 01.2024
Company Owner
check out clean
01.2016 - 03.2021
Courier
Evri
01.2015 - 11.2023
Cleaner Supervisor
check out clean
01.2014 - 02.2016
Courier
evri
03.2003 - 02.2014
GCSEs - Maths, English, Science
St Albans Girls School