CAROLINA PROHNITCAIA
Northampton,Northamptonshire
Summary
Driven individual with keen aptitude for technical problem-solving coupled with strong teamwork and communication abilities. Demonstrates proficiency in managing complex systems and executing precise tasks. Aims to contribute to operational excellence and innovation within technical team. Quick-learner confident at meeting deadlines in fast-paced environments.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
TEHNICAL OPERATIVE
GXO ServiceTech
Northampton, Northamptonshire
10.2023 - Current
- Booked, graded, cleaned and packed electronic goods according to company's standarts and procedures.
- Trained junior staff members for effective team collaboration.
- Trained new starters following the rules of the company and helped colleagues when needed.
- Provided on-site technical support, resolving issues promptly.
- Maintained daily stock checks and aasured there are no missings.
- Adhered strictly to health and safety regulations, promoting a safe working environment.
- Maintained equipment for smooth daily operation.
- Kept workspaces clean and organised with regular attention.
- Tested various items for performance faults and performed full data cleansing and factory reset to all devices which contain data.
- According to all trainings provided, a professional Apple devices TESTER.
- Currently LAPTOPS TESTER, confronting and solving their issues succesfully.
WAITER
Mojito Restaurant Chisinau
Chisinau, Republic of Moldova
11.2020 - 05.2021
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Accommodated special dietary requests, enhancing customer dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained knowledge of menu items, leading to accurate order taking.
- Relayed feedback from customers to management for continuous improvement.
- Remained calm under pressure, ensuring better performance during peak hours.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Prepared tables for guests and reset tables between customers.
- Checked customer IDs to confirm age before selling age-restricted products.
- Delivered excellent customer service through friendly and polite interaction.
Education
Secondary School
Viorel Cantemir
Republic of Moldova 09.2014 - 05.2018
High School
Alexei Mateevici College
Chisinau, Republic of Moldova 09.2018 - 05.2021
Skills
- Attention to detail
- Adaptable
- Quick-learner
- Technical understanding
- Microsoft Office Suite
Languages
English
Advanced
Romanian
Native
Russian
Fluent
Spanish
Beginner
Affiliations
- Gym
- Reading books
- Traveling
Timeline
TEHNICAL OPERATIVE
GXO ServiceTech
10.2023 - Current
WAITER
Mojito Restaurant Chisinau
11.2020 - 05.2021
High School
Alexei Mateevici College
09.2018 - 05.2021
Secondary School
Viorel Cantemir
09.2014 - 05.2018
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