Carly Probert
Port Talbot,Neath Port Talbot
Summary
Retail professional with expertise in digital cash registers, product display setup, and shop floor maintenance. Proficient in cash handling, money transactions, and point of sale operation, ensuring efficient customer service and accurate refund. Skilled in stock management, credit card processing, and safety procedures with a strong team player mentality. Committed to enhancing operational efficiency through effective use of POS systems and barcode scanning. Aspires to leverage skills in a dynamic retail environment to drive sales growth and customer satisfaction.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Shop assistant
B&M Retail
Port Talbot, Neath Port Talbot
2016.10 - Current
- Managed stock levels on shop floor for continuous product availability.
- Assisted in inventory counts, maintaining accurate records.
- Handled cash register efficiently, ensuring accurate transactions.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Upheld company policies whilst dealing with returns.
- Assisted customers in finding desired items.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Accepted card, cash and cheque payments in register system.
- Requested and checked customer IDs at checkout for age-restricted products.
- Managed customer lines for minimum wait times and high satisfaction.
Education
GCSEs -
Glan Afan comprehensive school
Port Talbot, Neath Port Talbot 2009.09 - 2014.06
NVQ Level 1 - Health and social care
Afan college
Port Talbot, Neath Port TalbotNVQ Level 1 - Health and social care
Rathbone Wales
Port Talbot, Neath Port TalbotGCSEs - essential skills entry level 2 application of number
rathbone
port talbot GCSEs - entry level 3 application of number
Rathbone
Port Talbot, Neath Port TalbotSkills
- Basic mathematics
- Digital cash registers
- Product display setup
- Shop floor maintenance
- Cash handling proficiency
- Money transactions
- Point of sale operation
- Cash handling
- Customer Service
- Refund and exchange processing
- Stock management
- Credit card processing
- Safety procedures
- Team player mentality
- Barcode scanning
- Cleaning
- POS system use
Affiliations
- crafting
- computer gaming
Certification
first aid workshop,
customer service workshop,
problem solving workshop,
enterprise workshop,
cross infection procedures
References
References available upon request.
Timeline
Shop assistant
B&M Retail
2016.10 - Current
GCSEs -
Glan Afan comprehensive school
2009.09 - 2014.06
NVQ Level 1 - Health and social care
Afan college
NVQ Level 1 - Health and social care
Rathbone Wales
GCSEs - essential skills entry level 2 application of number
rathbone
GCSEs - entry level 3 application of number
Rathbone