Carlos Andres Ochoa Tafur
Belvedere,Kent
Summary
Organised Cleaning Site Supervisor with talent for leading teams and maintaining high standards. Successfully improved cleanliness and safety across multiple sites, fostering productive working environment. Known for resolving issues swiftly and implementing effective cleaning protocols, ensuring client satisfaction.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work history
Site cleaning supervisor
Office and General
London, London
10.2003 - 01.2007
- Coordinated cleaning tasks to ensure efficient use of resources.
- Adhered to company policies and procedures whilst carrying out all duties assigned.
- Trained new employees, enhancing their skills and knowledge about the job.
- Directed the removal of waste materials from sites, maintaining a tidy work environment.
- Created a positive work environment, boosting team performance levels.
- Maintained high standards of cleanliness by supervising daily site cleaning operations.
- Reported on accidents and investigated incidents to protect staff safety.
Shop manager
Cards Galore
London, London
02.2007 - 01.2022
- Tracked sales targets regularly, adjusting strategies as necessary for maximum profitability achievement.
- Boosted overall sales performance through the implementation of effective merchandising strategies.
- Monitored market trends closely for competitive advantage in pricing strategies,.
- Assisted customers in making informed buying decisions through expert advice on products,.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
- Managed store inventory to ensure adequate stock levels at all times.
- Implemented health and safety protocols to ensure compliance with regulations and protect staff wellbeing.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Handled employee grievances promptly and fairly, maintaining morale within the workforce.
Mobile Supervisor for Cleaning Company
Hive Cleaning Ltd
London, London
02.2022 - 06.2023
- Ensured high standards of cleanliness by implementing strict cleaning procedures.
- Executed risk assessments, ensured safe working conditions at all times.
- Developed preventative maintenance schedules for cleaning equipment to increase lifespan.
- Upheld company reputation with consistent delivery of quality services.
- Boosted morale amongst cleaning team with regular training sessions.
- Handled customer complaints, resulted in enhanced customer relations.
- Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
- Reported on accidents and investigated incidents to protect staff safety.
Cleaning Site Manager
Hive Cleaning Ltd
London, London
05.2022 - Current
- Ensured safety measures for staff through regular equipment checks and maintenance.
- Achieved high cleanliness standards, ensuring all areas were cleaned thoroughly.
- Implemented green cleaning procedures, promoting environmentally friendly practices within the organisation.
- Delegated tasks effectively, maximising team efficiency and performance.
- Enhanced operational efficiency by maintaining strict adherence to company's policies and regulations.
- Boosted client confidence with diligent supervision of every cleaning assignment completed by the team.
- Collaborated closely with management to discuss progress reports or any arising issues.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Evaluated employees regularly to assess performance and provide feedback.
Education
Diploma of Higher Education - Commerce
Colegio San Bernardo
Colombia 01.1997 - 12.1999
Skills
- Knowledge of manual handling
- Fire safety measures knowledge
- Expert cleaning techniques
- Use of protective gear
- Site coordination
- Facility upkeep assessment
- Deep-Cleaning expertise
- Client relations
- Hazardous material handling
- Health and Safety Compliance
- Staff training
- Cleaning product stock control
- Carpet cleaning
- Cleaning inspections
- Cleaning tools and devices
Affiliations
- Enjoy traveling, Team sports, dancing and spending time with the family.
Timeline
Cleaning Site Manager
Hive Cleaning Ltd
05.2022 - Current
Mobile Supervisor for Cleaning Company
Hive Cleaning Ltd
02.2022 - 06.2023
Shop manager
Cards Galore
02.2007 - 01.2022
Site cleaning supervisor
Office and General
10.2003 - 01.2007
Diploma of Higher Education - Commerce
Colegio San Bernardo
01.1997 - 12.1999
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