Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Tongon

Santa Ana Pampanga,Philippines

Summary

Dedicated professional with a strong focus on customer service, conflict resolution, and client relationship management. Proven ability to enhance sales and ensure customer satisfaction through effective transaction handling. Results-driven individual with expertise in customer service and conflict resolution. Known for effective administrative skills and enhancing customer satisfaction, poised to leverage experience in a dynamic role focused on driving sales growth.

Overview

2
2
years of professional experience

Work History

Secretary Assistant

A. Gonzales Steel Trading
Santa Ana Pampanaga, Philippines
06.2025 - Current
  • Facilitated customer transactions with efficiency.
  • Supplied necessary materials to customers.
  • Assisted in resolving customer enquiries.
  • Delivered exemplary treatment to each customer.
  • Contributed to sales increase.

Owner/Operator

Poppin Cup
Candaba Pampanga
08.2024 - 03.2025
  • We sell our own product.
  • We prioritise customer satisfaction.
  • We provide food and beverages.

Education

Bachelor of Science - Entrepreneurship

Pampanga State University
Bacolor Pampanga
01-2025

Skills

  • Customer service
  • Conflict resolution
  • Client relationship management
  • Time management
  • Schedule management
  • Administrative skills

Timeline

Secretary Assistant

A. Gonzales Steel Trading
06.2025 - Current

Owner/Operator

Poppin Cup
08.2024 - 03.2025

Bachelor of Science - Entrepreneurship

Pampanga State University
Carlos Tongon