MARY JOY TOBIAS
SAN MANUEL,PANGASINAN
Summary
Motivated individual with diverse experience in customer-facing roles. Demonstrates effective communication and organisational skills while engaging with clients and stakeholders. Eager to leverage adaptability and initiative in contributing to team success in future opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Secretary Assistant
DPWH Pangasinan 2nd District Engineering Office
LINGAYEN, PHILIPPINES
03.2025 - Current
- Handled confidential documents with discretion, upholding privacy and security protocols.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Demonstrated effective, efficient and highly organised file management including locating and retrieving.
- Assisted in the preparation of meeting agendas and minutes, ensuring timely distribution to all participants.
- Coordinated company meetings and events, clearly communicating relevant details with attendees.
- Managed day-to-day office admin duties, from customer relations to clerical tasks.
- Answered telephone calls to offer information, direct callers and take messages.
- Maintained office distribution lists, ensuring relevant staff and clients received necessary communications.
- Collaborated with clients to ensure accuracy of invoices and accounts, ready for timely processing.
- Proofread and corrected different types of documentation.
- Proofread documents and correspondence to ensure accuracy and professionalism in external communications.
- Handled photocopying documents, updating files and faxing communications for staff.
- Sorted physical and digital information and sent to correct locations or personnel.
- Completed company statements and account records, documenting and filing accurately and efficiently.
- Provided administrative support during audits, compiling necessary documentation and answering queries.
Owner
Love Ligaya PH Imported Clothing
SAN MANUEL
08.2020 - Current
- Organised media events and fundraisers to attract significant media coverage.
- Implemented PR strategies to increase brand awareness among target audiences.
- Facilitated community forums and presentations to improve public perception of the organisation.
Education
Bachelor of Science - TOURISM MANAGEMENT
PANPACIFIC UNIVERSITY
URDANETA CITY2022
GCSEs - HUMANITIES AND SOCIAL SCIENCES
PANGASINAN STATE UNIVERSITY
URDANETA CITY2019
Skills
- Public relations
- Media relations
- Event coordination
- Community engagement
- Administrative support
- Invoice accuracy
- Document proofreading
- Customer interaction
- Confident
- Customer Service
- Effective communication
- Active listening
- Customer engagement
- Written and verbal communication
- Computer literacy
- Social Media
- Public speaking
- Persuasive communication
- Audience engagement
- Content creation
- Social media management
Languages
English
Upper Intermediate
B2
Certification
- COMPUTER LITERACY EXAM PASSER
- BEST IN ESSAY WRITING ELEMENTARY
- QUIZ-BEE CHAMPION ELEMENTARY
Hobbies and interests
- WRITING
- QUESTION AND ANSWER TRAINER
- PAINTING
- SKETCHING
- GYM
- KIDS
Timeline
Secretary Assistant
DPWH Pangasinan 2nd District Engineering Office
03.2025 - Current
Owner
Love Ligaya PH Imported Clothing
08.2020 - Current
Bachelor of Science - TOURISM MANAGEMENT
PANPACIFIC UNIVERSITY
GCSEs - HUMANITIES AND SOCIAL SCIENCES
PANGASINAN STATE UNIVERSITY