Carlo Franco Bunyi
London,London
Summary
Fun and outgoing I enjoy meeting new people and communicating well with them connecting well and understanding their needs and concerns are my strongest personality trait. I am helpful and energetic with unmatched work ethics with strong attention to detail. My colleagues love me to be around due to my diligence and passion on my assigned responsibility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Diaverum
London, Greater London
06.2021 - 12.2024
- patient transport control
- stock room maintenance
- machine maintenance and maintenance log
- Collaborated with healthcare professionals to deliver integrated care services.
- Aided in bathing, dressing and general mobility.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
Mental Health Support Worker
Supported Living Services
London
06.2020 - 06.2021
- Closely observed and documented patient behaviour, promptly reporting slight changes to medical staff.
- Kept patient medical, personal and treatment plan records safely stored on care management software.
- Coordinated with multidisciplinary teams, including psychiatrists and social workers, to develop comprehensive care plans.
- Developed and implemented coping strategy workshops aimed at enhancing clients' ability to manage stress and anxiety.
Customer Service Coordinator
Language Shop
London
03.2019 - 12.2019
- answering customer-related queries via emails and phone calls
- allocating assignments to interpreters
online english tutor
51 Talk
Manila
02.2017 - 03.2018
- Integrated cultural awareness into lessons to enhance understanding of English language nuances and idiomatic expressions.
- Cultivated a culture of patience, understanding, and persistence, motivating students to overcome challenges in learning English as a second language.
- Spearheaded the implementation of an online resource library, offering students access to additional learning materials and exercises.
- Fostered a supportive and positive learning environment, encouraging students to actively participate and improve their language skills.
SAP Junior consultant
Fujitsu Services
Manila
05.2015 - 12.2016
- Assisted in the implementation of recommended solutions, monitoring progress and making adjustments as necessary.
- Support Role- deployed to 2 clients simultaneously to troubleshoot tickets
- Tester Role- executed test cases and created test result reports conducted user acceptance training for end-user clients
- Scrutinised workflow charts, reports and job descriptions, suggesting beneficial changes.
- Helped clients enhance internal structures and improve handling of current and potential problems.
- Supported teams during implementations and produced clear instructions outlining changes.
- Data Migrator- Organized Data before uploading to the SAP tester system and scrutinized the data for a smoother transition
Education
SAP Training
Wizcore Global SAP Training Specialist
London01-2020
Bachelor of Business Administration - Marketing Management
Asia Pacific College
Manila PhilippinesSkills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Knowledge of SAP MM/WM module
- TestRail
- Teamwork
- SAP integration
- User acceptance testing
- Technical support
- Problem solving
- Process improvement
- Data analysis
Languages
Spanish
Beginner
A1
English
Proficient
C2
Certification
- ISTQB International Software Testing Qualification Board Foundation level 15 September 2024 24-CTFL-02901-USA
- ESOL SELT language certification B1 score 100, 03 November 2023
Hobbies and interests
- Golf handicap 8
- Boxing
- Freediving
Timeline
Health Care Assistant
Diaverum
06.2021 - 12.2024
Mental Health Support Worker
Supported Living Services
06.2020 - 06.2021
Customer Service Coordinator
Language Shop
03.2019 - 12.2019
online english tutor
51 Talk
02.2017 - 03.2018
SAP Junior consultant
Fujitsu Services
05.2015 - 12.2016
SAP Training
Wizcore Global SAP Training Specialist
Bachelor of Business Administration - Marketing Management
Asia Pacific College