Amelie Snelling
Macclesfield,Cheshire
Summary
I enjoyed the service delivery and customer facing element in my previous positions. I am now looking to progress my career to further develop my skills and knowledge.
I enjoy building relationships, being part of a team and a good brand ambassador, all traits that I believe would be beneficial.
I am punctual, organised and dependable. I am a positive person and enjoy balancing conflicting priorities. When it is needed, I show initiative and can step up to the mark to take added responsibilities. I am hardworking and looking for an opportunity to shine.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Carer
Enhanced Lives
01.2024 - 11.2025
- I enjoy providing one-to-one support to a strong-minded individual with autism through regular social outings, including walks, meals, and meaningful conversations. This role also allows me to make good use of my planning and coordinating skills, and I plan activities that promote independence and confidence. I take it upon myself to think ahead, taking steps to ensure safety and comfort, such as accompanying them home or to transport links. My interpersonal skills are great, and my manager has complimented me on my empathy, patience, and adaptability.
- Part-time, 2 days a week
Waitress
Ocha Thai restaurant, Macclesfield
Macclesfield
08.2023 - 02.2024
- I soon integrated well into this tightly knit family-owned restaurant, and it wasn’t long before I was complimented on my ability to learn quickly and customer skills. I was always focussed on delivering excellent customer experience.
- Part-time, 2 days a week
Waitress
The Greenhouse Coffee Shop, Mottram St Andrew
Mottram St Andrew
03.2022 - 02.2023
- A skilled and friendly waitress with food and beverage experience in a casual dining venue. Proficient in memorising menus, daily specials and cafe schematics. Good communicator and with staff and customers, and a great team player. I used to get lots of thank yous from colleagues and customers. Dependable individual with excellent time management skills.
- Advanced customer service competencies, ensuring guests received prompt and attentive service. Paid attention to dietary and allergic restrictions.
- Excelled at dealing with difficult customers, resolving situations quickly and proficiently.
- Adhered to the café’s health and safety standards, washing and cleaning tables, floors and tableware to provide a hygienic environment.
- Part-time, 1 day a week
Waitress
Brocklehurst Arms, Macclesfield
Macclesfield
01.2022 - 03.2022
- Worked within a team of 15 to instil brand standards and the delivery of excellent customer services, reporting to the Bar Manager. Excellent multitasker with a strong work ethic with experience in both front and back of house operations.
- Acknowledged, welcomed and greeted guests, served hot and cold food and drinks in line with customer needs.
- Excelled in a challenging high-volume environment. Regularly dealt with 50+ covers during busy shifts. Worked in accordance with health and safety standards ensuring an enjoyable dining experience for customers. Remained professional and polite under all circumstances. My hard work and high standards were often commented upon by managers.
- Participated in incentives and contests to drive sales.
- Part-time, 2 days a week
DAZN, Leeds
Leeds
08.2021 - 08.2021
- Two weeks’ work experience at global sports media company, DAZN. Known as the Netflix of Sport, DAZN is a groundbreaking live and on demand sport streaming service. Work experience at DAZN was a great chance for me to gain exposure to something completely new to me. It was good fun and I learnt a lot.
- Overview of the following departments: - Content Planning – Scheduled programmes once sports rights acquired | Scheduling – Curated playlists of interstitial content - promos, commercials, bumpers and stings. Checked playlists adhered to rights obligations and compliance rules | MCR (Master Control Room) - signal acquisition and routing of feeds. Ensured high quality feed checks took place | TX (Transmission) – Delivery of feeds to customers. Previewed and checked scheduled content to provide smooth transmission.
- DAZN is a groundbreaking live and on demand sport streaming service.
Education
Vocal artist Level 3 (BTEC 3) - Music
Access Creative College
Manchester 09.2023 - 07.2025
Music Performance and Vocal Artist Level 2 - Music
Access Creative College
Manchester 09.2022 - 07.2023
Animal Management Level 2 - Animal Management
Reaseheath College
Nantwich 09.2021 - 07.2022
GCSE -
Tytherington High School
Macclesfield 09.2016 - 05.2021
Skills
- Multitasking abilities
- Exemplary Customer Service
- Computer proficiency
- Attention to Detail
- Flexible & Adaptable
- Team Player
- Reliable
- Proactive
- Motivated and hardworking
- Well-organised
- Trustworthy and reliable
Interests and Achievements
- I have sung as a solo artist and band singer at venues in Manchester and Cheshire. My original track came out on Spotify ‘Out of Love,’ showcases my creativity, musical talent, and my understanding of digital distribution platforms.
- Distinction in Grade 1 ballet and tap.
- Elected Captain of Sports Team Year 7.
Affiliations
- Vocal Performance
- Health and Fitness
- Socialising and spending time with friends.
Accomplishments
Ballet grade 1- Achieved Distinction
Equestrian Competing
Swimming- Achieved Grade 7
Gymnastics- Achieved Bronze (level 1)
References
References available upon request.
Timeline
Carer
Enhanced Lives
01.2024 - 11.2025
Vocal artist Level 3 (BTEC 3) - Music
Access Creative College
09.2023 - 07.2025
Waitress
Ocha Thai restaurant, Macclesfield
08.2023 - 02.2024
Music Performance and Vocal Artist Level 2 - Music
Access Creative College
09.2022 - 07.2023
Waitress
The Greenhouse Coffee Shop, Mottram St Andrew
03.2022 - 02.2023
Waitress
Brocklehurst Arms, Macclesfield
01.2022 - 03.2022
Animal Management Level 2 - Animal Management
Reaseheath College
09.2021 - 07.2022
DAZN, Leeds
08.2021 - 08.2021
GCSE -
Tytherington High School
09.2016 - 05.2021