Carl Hughes
Port Talbot,Neath Port Talbot
Summary
Driven professional with keen aptitude for leadership and problem-solving. Demonstrates strong communication and analytical skills, combined with proactive approach to project management. Committed to driving organisational success through strategic initiatives and collaborative teamwork.
Overview
13
13
years of professional experience
Work history
Incident risk and resolution officer
South Wales Police
Bridgend, Mid Glamorgan
09.2022 - Current
- Collaborated with colleagues for effective teamwork.
- Conducted risk assessments to ensure public safety.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Handled sensitive information with discretion and professionalism.
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
Office administrator
Dunraven windows
Bridgend, Mid Glamorgan
02.2012 - 09.2022
- Resolved customer queries promptly for improved client satisfaction.
- Provided administrative support during high-pressure periods, aiding overall productivity.
- Handled correspondence, providing timely responses to all enquiries.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Education
GCSEs - English, mathematics and business studies
Glan Afan comprehensive School
Port Talbot 09.1994
Skills
- Microsoft Office proficiency
- Evidence collection
- Police National Computer (PNC) proficiency
- First Aid and CPR administration
- Teamwork
Additional Information
Current member and secretary for the Wales Police lawn bowls team. A role in which I take great pride in.
Timeline
Incident risk and resolution officer
South Wales Police
09.2022 - Current
Office administrator
Dunraven windows
02.2012 - 09.2022
GCSEs - English, mathematics and business studies
Glan Afan comprehensive School
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