Experienced Security Officer and Incident Responder with 5 years in security operations, risk management, and emergency response. Skilled in threat assessment, access control, CCTV monitoring, and incident resolution to ensure safety, compliance, and asset protection. Proven ability to maintain secure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Incident Responder
Babcock International
Stoke Poges, United Kingdom
09.2023 - Current
Conduct regular patrols to identify security risks and safety hazards
Control site access, perform authorised searches, and enforce security protocols
Monitor CCTV and alarms to detect threats and mitigate risks
Respond to emergencies, deploy resources, and manage incidents effectively
Analyse security footage and reports to enhance risk management and operational security
Adherence to safety protocols by maintaining safety during incident responses, reducing incident response time by 20% through efficient deployment and coordination strategies
Security Officer
Heathrow Airport
Heathrow, United Kingdom
11.2021 - 09.2023
Conduct security searches and screenings to ensure compliance with Heathrow Airport protocols
Manage incident response, maintaining full regulatory compliance
Monitor access control and patrol facilities to identify threats
Deliver professional customer service, handling security inquiries
Performed NXCT screenings using X-ray and Explosive Detection Systems (EDS)
Achieved 100% on the annual National X-ray Competence Test, meeting mandatory UK transport security regulatory requirements
Distribution Technician
South East Water
Aldershot, United Kingdom
06.2021 - 10.2021
Operated and maintained water treatment processes while performing site security, maintenance, and confined space operations
Coordinated water meter installations and repairs across 20,000+ households, improving efficiency and ensuring compliance
Retention Consultant
Freedom To Insure
Aldershot, United Kingdom
05.2019 - 03.2020
Revived 85% of at-risk accounts through targeted engagement and follow-ups
Utilised CRM tools to analyse client data and improve retention
Delivered excellent customer service, handling objections in a target-driven environment
Protection Consultant
Better Protect
Farnborough, United Kingdom
09.2015 - 08.2019
Sold Life and Critical Illness policies, effectively promoting product benefits
Surpassed sales targets by 20%, earning top consultant status for four quarters
Conducted in-depth fact-finding to assess client needs with precision
Education
FA Level 1 & 2 - Football Coaching
Tomlinscote 6th Form & College
Frimley, United Kingdom
01-2012
National Diploma - Sports & Exercise Science
Farnborough College of Technology
Farnborough, United Kingdom
01-2010
Level 2 BTEC - Nutritional Awareness
Farnborough College of Technology
Farnborough, United Kingdom
01-2010
GCSE's -
Kings International College
Camberley, United Kingdom
01-2008
Skills
Access Control & Patrolling
Microsoft Office Proficiency
Situational Awareness
Problem-Solving
Report writing
Incident reporting
Access control management
Quick learner
Certification
SIA Level 2 Award for Door Supervisors in the Private Security Industry
SIA Level 2 for CCTV Operators (Public Space Surveillance) in the Private Security Industry