Carl Fothergill
Summary
Hardworking, positive and reliable individual who is enthusiastic about my work and is prepared to learn, develop new skills and support my colleagues and employer to increase customer satisfaction. Friendly and outgoing who gets on well with colleagues and customers whilst also being a communicative team player with excellent multitasking abilities.
Overview
10
10
years of professional experience
24
24
years of post-secondary education
Work History
Online Sales Operative
SUEZ
Manchester
03.2025 - Current
- Managed online sales platform, ensured smooth operations.
- Handled return and refund requests from dissatisfied customers tactfully.
- Monitored stock levels to maintain sufficient inventory at all times.
- Prepared outgoing shipments, verifying correct labelling to minimise errors.
- Searched online listings to compare competitor pricing and availability of niche products.
Weighbridge Operator
SUEZ
Bolton
01.2025 - 02.2025
- Collaborated closely with colleagues to maintain smooth operations during busy periods.
- Verified vehicle weights meticulously; upheld legal weight limits consistently.
- Enhanced operational accuracy by meticulous record keeping and data management.
- Consistently adhered to company policies and procedures, supporting compliance efforts.
- Processed transactions swiftly, ensuring quick turnaround times for drivers.
- Improved weighbridge efficiency by consistently maintaining accurate records.
- Managed traffic flow at the weighbridge efficiently to minimise disruptions.
- Utilised industry-specific software proficiently to manage weighings accurately.
Level 2 Teaching Assistant
Base Academy
Bolton
04.2018 - 11.2024
- Support classroom teacher with behaviour management, promoting a positive learning environment
- Provided additional support to students with special educational needs, ensuring inclusivity
- Prepared classroom materials to facilitate efficient lessons
- Managed administrative tasks, aiding smooth running of the class
- Liaised between teachers and parents, maintaining open lines of communication
- Provided feedback on pupil's work, identifying areas for improvement
Customer Assistant
Tesco
Bolton
08.2015 - 08.2018
- Ensured all shopping trolleys were stored correctly and safely and were replenished frequently to ensure availability to customers at all times
- Maintained a clean, organised workspace for the efficient operation of checkout area
- Provided excellent customer service to ensure repeat business
- Collaborated efficiently with team members to maintain smooth store operations
- Uphold company policies whilst interacting with customers to maintain brand reputation
- Handled cash and card payments with accuracy
Education
NVQ Level 2 - Supporting Teaching and Learning in Schools
Bolton Community College
Bolton, BOL 09.2015 - 06.2016
Certificate of Higher Education - Sport & Exercise Science
University of Bolton
Bolton, BOL 09.2011 - 07.2013
Higher National Diploma - National Diploma in Sport Development, Coaching and Fitness
Bolton Community College
Bolton, BOL 09.2009 - 06.2011
GCSEs - Mathematics - Grade C
Within's High School
09.2004 - 07.2009
GCSEs - Edexcel Level 2 BTEC First Diploma in Applied Science - Merit
Within's High School
09.2004 - 07.2009
GCSEs - Level 2 Certificate for IT Users - Merit
Within's High School
09.2004 - 07.2009
GCSEs - Edexcel Level 2 BTEC First Diploma in Sport - Distinction
Within's High School
09.2004 - 07.2009
Skills
- Able to work unsupervised
- Maintain high levels of Customer Service
- Positive attitude
- Teamwork
- Ability to build positive working relationships
- Confidently use technology
Custom
- Football
- Golf
References
References available upon request.
Timeline
Online Sales Operative
SUEZ
03.2025 - Current
Weighbridge Operator
SUEZ
01.2025 - 02.2025
Level 2 Teaching Assistant
Base Academy
04.2018 - 11.2024
NVQ Level 2 - Supporting Teaching and Learning in Schools
Bolton Community College
09.2015 - 06.2016
Customer Assistant
Tesco
08.2015 - 08.2018
Certificate of Higher Education - Sport & Exercise Science
University of Bolton
09.2011 - 07.2013
Higher National Diploma - National Diploma in Sport Development, Coaching and Fitness
Bolton Community College
09.2009 - 06.2011
GCSEs - Mathematics - Grade C
Within's High School
09.2004 - 07.2009
GCSEs - Edexcel Level 2 BTEC First Diploma in Applied Science - Merit
Within's High School
09.2004 - 07.2009
GCSEs - Level 2 Certificate for IT Users - Merit
Within's High School
09.2004 - 07.2009
GCSEs - Edexcel Level 2 BTEC First Diploma in Sport - Distinction
Within's High School
09.2004 - 07.2009
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