Carl Evans
Guildford,Surrey
Summary
Results-driven professional with extensive expertise in change implementation, strategic planning, and business scaling. Demonstrates a proven track record in managing complex negotiations, contract management, ensuring commercial success and sustainable growth. Skilled in inclusive leadership and problem-solving to foster innovation and deliver impactful solutions. Committed to leveraging strategic thinking and commercial awareness to develop new business opportunities and achieve long-term success. Seasoned professional with talent for driving business growth and fostering innovation. Transformed underperforming businesses into profitable ventures and built high-performing teams that exceeded targets. Skilled in strategic planning, operational efficiency, and cultivating stakeholder relationships to deliver measurable success.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
Work History
Managing Director
Eleventh Hour Group
London
06.2021 - 08.2024
- Developed new client relationships as well as cultivate existing.
- Full ownership of the business strategy, financial forecasting, managing P&L to optimise pricing strategies and margins to exceed financial targets.
- Responsible for the day to day running of the business, driving growth whilst ensuring efficiency and effectiveness.
- Strategic thinking to identify and execute new areas of growth within the NHS, private sector, ICB's and Local Authorities.
- Created a 5 year plan to include ROI, candidate acquisition plans, hiring/headcount plan phased in at key intervals, such as complex care, working with vulnerable children/ adults and hospital discharge.
- Responsible for identifying all suitable bid opportunities and company registrations such as the CQC.
- Implementation of clear growth opportunities within the organisation, fostering a culture of continuous learning, training programs, mentorship initiatives, setting individual personal careers goals, I am very proud that we had no resignations during my time as MD.
- Grew turnover by over 700% with a PBT of £3.2 million from £150k a year loss.
- Was awarded 20% equity due to performance.
- Stakeholder engagement with internal and external parties, including channels and timescales.
Head of Group Sales
Next Step Nursing, Allied & Clinical, Presto Nursing
London
04.2020 - 06.2021
- Responsible for driving new business opportunities across all brands.
- Forged strong relationships within existing and new clients.
- Helped set up a new health care business in acute and community care.
- This division continues to be a profitable addition to the group.
- Worked closely with clients on workflow optimisation, moving spend within the frameworks where suitable.
- Design and implementation of a customer experience plan.
- Continually seeking new approaches and opportunities to support the growth of the business.
- Created a client universe split between sector and specialty, used weighting measures to qualify and gauge the size of the opportunity.
Operations Director
Medgen
London
09.2019 - 03.2020
- Primary role was to expand Medgen’s community and acute businesses into new regions including Scotland.
- Took the lead on everything new business related quickly delivering additional revenue of £10 million and profits of £2.3 million per annum.
- Responsible for creating and delivering all new business strategies.
- Set clear expectations and deliverables for the teams involved.
- Accountable for the daily operational performance of the business.
- Support, guide and develop people within the teams.
- Manage agency workflows against agreed KPI’s.
Associate Director promoted to Group Sales Director and Group Managing Director
ICG Medical
London
05.2017 - 08.2019
- Responsible for managing all ICG subsidiaries, Cromwell Medical, Imperial Medical, Clinical 24 and Greenstaff Medical circa 500 FTE.
- Financial forecasting and P&L management for the group circa £80 million.
- Created brand identity for the subsidiaries individually, to ensure our messaging to existing and potential new clients was clear.
- Providing strategic advice to the CEO so he had an accurate view of the market.
- Worked closely with our teams globally across the UK, US, Australia and India to ensure values and deliverables were aligned.
- Worked closely with the NHS, private sector, ICB’s and Local Authorities to maximise our group opportunities through workflow optimisation.
- Set up new businesses within complex care and vulnerable children/adults, they remain market leaders today.
Head of Commercial and Operations
HCRG
London
04.2016 - 05.2017
- Launched new verticals in Nursing, AHP, Doctors and Pharma, overall responsibility for all temporary and permanent recruitment.
- Regional expansion into new territories delivering £2 million PBT in year 1.
- Won and Managed contracts in the UK, Saudi Arabia, UAE and Abu Dhabi.
- Gained status of only 3 providers to the ministry of defence worldwide.
- Responsible for transforming acquisitions.
- Having acquired Geneva Health in administration, year 1 turnaround saw them deliver £1m in profit.
- Overall responsibility to deliver company targets.
Business Manager – Thornbury Nursing Services
Acacium Group (formally ICS)
08.2007 - 04.2016
- Responsible for business strategies and P&L management relating to my regions and specialties.
- Launched TNS as an off framework provider into the framework epicentre that is London.
- Won Business unit of the year 2015 delivering more than £10 million (team of 6).
- Responsible for all Specialist nursing and primary care nationally including Scotland.
- Set up TNS as a stand alone branch in Wales delivering £12 million annually (team of 10).
- Launched TNS as a rapid response service within the community setting, covering complex care, working with vulnerable children/adults and hospital discharge, this unit delivered £8million pound annually (team of 5).
Principal Consultant
Pulse
08.2007 - 07.2012
- Responsible for my own desk supplying General Practitioners and Practice Nurses into GP surgeries nationwide.
- Responsible for all new business related to my desk.
- Built an extensive candidate pool through word of mouth and headhunting.
- Converted business in the UK, Germany, Cyprus, Brunei and Nepal.
- Built to a consistent run rate of £55k GP per week.
Operations Manager
Conduit UK
Swansea, City and County of Swansea
06.2002 - 08.2007
- Negotiated a trial with orange mobile (now EE) to outsource their customer services and seasonal sales promotions, developed the contract to 120FTE eventually taking responsibility for all of their phone based promotions and customer service.
- Success enabled us to win additional contracts with Vodafone, Sky and NHS 111, typically dealing with around 200,000 calls per day.
- Monitor our performance against service level agreements, broken down to every 15 minutes.
- Call monitoring and implementing development plans.
- Coaching for results and managing sickness.
- Control of staff rotas to ensure we always had capacity to meet call volumes and demand.
Education
Bachelor of Arts - Accounting
Swansea University
Swansea 09.1998 - 08.2001
GNVQ - Business Studies
Tycoch College
09.1997 - 06.1998
GCSEs 8 including Maths and English -
Olchfa Comprehensive
09.1991 - 08.1996
Skills
- Change implementation
- Change management
- Budgeting and Forecasting
- P&L management
- Stakeholder engagement
- Bid management
- New business development
- Sales forecasting
- Strategic planning
- Problem solver
- Inclusive leadership
- Contract management
- Business scaling
- Strategy development
- Troubleshooting
- Strategic thinking
- Complex negotiation
- Commercial awareness
- Mergers and acquisitions knowledge
Timeline
Managing Director
Eleventh Hour Group
06.2021 - 08.2024
Head of Group Sales
Next Step Nursing, Allied & Clinical, Presto Nursing
04.2020 - 06.2021
Operations Director
Medgen
09.2019 - 03.2020
Associate Director promoted to Group Sales Director and Group Managing Director
ICG Medical
05.2017 - 08.2019
Head of Commercial and Operations
HCRG
04.2016 - 05.2017
Business Manager – Thornbury Nursing Services
Acacium Group (formally ICS)
08.2007 - 04.2016
Principal Consultant
Pulse
08.2007 - 07.2012
Operations Manager
Conduit UK
06.2002 - 08.2007
Bachelor of Arts - Accounting
Swansea University
09.1998 - 08.2001
GNVQ - Business Studies
Tycoch College
09.1997 - 06.1998
GCSEs 8 including Maths and English -
Olchfa Comprehensive
09.1991 - 08.1996
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