CARITESS DAYUPAY

Providing compassionate, respectful and person-centred care while maintaining each client’s dignity, privacy and independence; Supporting clients with personal care, including washing, dressing, toileting, continence care and maintaining personal hygiene; Assisting clients with mobility, transfers and safe movement around their home and the community; Providing complex care according to individual care plans, training and the specific needs of each client; Supporting clients with medication in accordance with their care plans, training and company procedures; Monitoring clients’ wellbeing and reporting any changes in their physical, emotional or mental health; to the appropriate healthcare professionals or management; Preparing meals and supporting clients with eating and drinking while respecting their preferences and dietary requirements; Providing companionship and emotional support, helping clients feel comfortable, valued and listened to; Accompanying clients to appointments, shopping, social activities, family visits and other places they would like to go. Supporting young clients with special educational needs with their studies and college activities, including assisting them to access and use their college portal; Assisting young clients to record and submit their own work by accurately entering answers dictated or communicated by the young client, while respecting their independence and ensuring that the client remains involved in their own learning; Supporting clients with household tasks such as light cleaning, laundry and maintaining a safe and comfortable living environment; Following individual care plans, risk assessments, safeguarding procedures, infection-control requirements and health and safety policies; Maintaining accurate and confidential care records and reporting incidents or concerns appropriately; Treating every client as an individual, showing patience, kindness, empathy and respect at all times;

Reporting to management and performing secretarial duties.

•Making the processing of the Work Agreement (Job Order for each Project); filing of Shop Drawings; making material requisition; making the LPO; checking of the materials are in good condition before sending to site; makes delivery note; makes the handling over project;

•Does email marketing.

•Assists in the payroll by giving payroll amendments to the finance team on a monthly basis and making sure all time sheets are properly submitted and signed by the managers, all absences accounted for and all paid leaves are recorded. The monthly changes may include promotions, salary changes, deductions for traffic fines and mobile charges, new joiners and leavers.

•Processing, typing, editing, and formatting reports and documents.

•Filing documents, as well as entering data and maintaining databases.

•Liaising with internal departments and communicating with the public.

•Directing internal and external calls, emails, and faxes to designated departments.

•Arranging and scheduling appointments, meetings, and events.

•Monitoring office supplies and ordering replacements.

•Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings.

•Observing the best business practices and etiquette.

• Mar. 8, 2023–May 31, 2023-Carer; Patient 3; Khorfakan, UAE Took care of an 84-year-old male with Dementia; transferred from bed to wheel chair; diabetic; gave medicines after meals; wash clothes and ironing; cleansing the body with warm water (with soap); changed diapers; took him in the garden for his leisure; checks blood pressure.
  
• Feb. 7, 2023–Mar. 7, 2023-Carer; Patient 2; Al Ain, UAE Took care of an 82-year-old male; ambulatory, transferred from bed to wheel chair; diabetic; has osteoporosis on both knees; helping him by exercising his legs; atrophy of muscles; used nebulizer machine for inhalation; put nebulizer sodium chloride solution for inhalation; take all the vital signs by using a temperature machine, blood pressure machine, pulse machine; used leg compression machine; gave medicines after meals.
  
• Jan. 1, 2023–Feb. 6, 2023-Carer; Patient 1, Dubai, UAE Took care of a 79-year-old female, Ambulatory patient, diabetic, with hypertension; bedridden in a hospital; gave meals; assists the assigned Nurse; cleansing the body with warm water (with soap); changed diapers and clothing.

Key Result Areas

• Setting sales goals and developing sales strategies.

• Researching prospects and generating leads.

• Contacting potential and existing customers on the phone, by email, and in person and offering them our food line by delivering pastry sample for tasting.

• Handling customer questions, inquiries, and complaints.

• Preparing and sending quotes and proposals.

• Managing the sales process through specific software programs.

• Building and maintaining a CRM database.

• Meeting daily, weekly, and monthly sales targets.

• Participating in company team meetings.

• Calling all high-end coffee shops and asking if they have a central kitchen and a chef and if not will propose our food item.

• Contacting the bloggers to ask them to do the marketing in every social media,

• Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications, and merit increase dates as well as tracking vacation, sick, and personal time.
• Making Internal Memos, Memorandums, Leave Request Forms, Re-Joining and Joining Letters, Experience Certificates, Appointment Letters, Undertaking Letters, Increment Letters, Authorization Letter, Appreciation Letter, Company Car Use Agreement, Warning Letters, Termination Letters, End of Service Certificates, Handover Report, Minutes of Meeting,
• Advertising in all job websites using the company bank details and sending Invitation Letter/calling them for an Interview for confirmation as well as a Thank You Letter for not selected candidates, as requested by Top Management and Employees.Completing the personal profile folder of each employees from Arabic to English.
• Filing the attendances to all employees, Admin, Accounts Department, Garage, Movement, Carwash, Technicians, Electricians, Ice Labourers and the Drivers from the Biometric Machine and securing also a soft and hard copy for the daily attendance listing.Documents and tracks human resources actions by completing forms, reports, logs, and records.Sets up and schedules complicated meetings for interviewees, hiring managers, employees, and department heads.Accomplished human resources department and organization mission by completing related results as needed.As a Sales Coordinator, I kept records for all the LPO’s, make LPO’s and placed it in the system once signed by the authorised person, communicates with suppliers regarding cheque payments and how they can collect it until the item/materials are delivered in the factory.Entering appropriate employee data to computer systems such as Payroll Application (HR) and Al-Ameen for HR.

• Dubai Lockdown during the Pandemic (Covid-19 Virus)

Maintaining physical and digital personnel records like employment contracts and PTO requests. Updating internal databases with new hire information. Creating and distributing guidelines and FAQ documents about company policies.

 Forming and maintaining employee records. Updating databases internally, such as sick and maternity leave. Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides.

 Made a Grooming Policy for the employees.

 Checking the attendances.

 Check all our other pharmacies to make sure that everything is fine especially regarding maintenance.

 Collects the cash sales in every pharmacy and deposit in our bank.

 Deliver the confirmed order of medicines to the respective clinics.

 Checks the visas of each and every employees.

 Handling the DHA details of our facility and adding the new pharmacist with their DHA log in details.

 Keeping and maintaining the documents, contracts, trade licenses, files, etc. of all our pharmacies.

 Maintain the records for the Medical Insurances of our company.

 Coordinating with different Insurance Companies for our pharmacy and giving the new bank account details to ensure that all sales will go directly to that account.

 Dropping the employees for visa change in the respective airport.

Accurately and efficiently encoded all data using MS - Word, MS – Excel, Power Point and other database programs.

Ensured that the original hard copy files are properly filed and saved the soft copy files to backup drives for future reference. Keeping track of important project documents like project plans, blueprints, vendor contracts, and drawings; creating reports for construction managers; keeping documentation safe and backed up; and performing data entry tasks for project documents.; Ensure that project documents follow the company's standards, stay maintained and accurate and are available to all employees and managers who needs them; Raising site inspections, keep log updating for all inspections, submitting all documents and submittals such as pre-qualifications, shop drawings, materials, method statements, samples, RFI’s, MIRs and IR’s submission to consultant, submission of technical submittals such as technical data sheets, test reports, reporting and managing all CIVIL and MEP submittals. Also keeps tracks of all the correspondences logs, other transmittals and preparing the daily reports for CIVIL, MEP and Landscape and preparation of Closed-Out Documents Log sheet for the handing over documentation; Ensuring meetings are effectively organized and minuted, maintaining effective records and administration, upholding the legal requirements of governing documents for DEWA, telecoms company (where relevant), updating the trade licenses/commercial licenses of subcontractors by reminding them, handling and updates the log for the (incoming and outgoing) correspondences, taking phone calls, ordering office supplies, greeting guests, writing reports, doing paper works and updating records by sorting and filing.

Duties

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

• Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.

• Maintains department schedule by maintaining calendars for department personnel; arranging meetings,

conferences, teleconferences, and travel

• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.

• Maintains customer confidence and protects operations by keeping information confidential and prepares reports by collecting information.

• Reports to the CEO and the General Manager and discuss the pipelines, coordinates with the suppliers and clients; do PRO works; can work with minimum supervision

• Coordinates with all the IT Engineers especially when customers are calling for remote sessions and other systems issue concern.

• Maintaining files of the employees, does cold callings, knows some Basic Accounting, Does local purchase orders, invoices and quotations, collects check payments and arranged couriers

• Attending seminars and events for new trends in IT; collaborating with the sales department and does brainstorming.

• Responding to sales and technical services queries via phone and in writing and schedule the technicians to do the servicing. Building a great rapport with clients and doing after sales, sending Holiday Greetings (throughout the year) to all the client and attending exhibitions/events to promote products and services.

• Assisted in product presentations to boost brand awareness.

Duties

 Cold calling 100 or more clients thrice (Sunday, Tuesday, Thursday) a week to introduce company and promote products and technical services by getting the company name, contact person and contact details, email address and writing remarks.

 Contacting potential customers to arrange appointments, attending initial sales meetings and meeting the client, sometimes with the Technical Consultant, if needed.

 Directly visiting each and every companies in every building (depending on which area to be visited) twice (Monday and Wednesday) a week and made sure that 50 business cards will be collected in each building to generate more prospects

 List the pipeline on Saturday and presenting to the Sales and Marketing Manager how much would be the sales forecast for the month and reaching the monthly quota.

 Emailing the company profile to the collected business cards and writing up accurate and grammatically correct sales correspondence.

 Determining a client's business requirements and whether the products being considered are suitable for their company size and negotiate terms with the client at a cost best suited for them.

 Answering any technical questions that the client might have and decide whether the software or hardware needs adapting to meet the client's needs.

 Making proposals and quotations and send to clients after the Accounts Department reviewed the correct

prices and following up with the clients after a day thorough call backs and negotiate the prices. After the client agreed about the prices, will ask them to send our company the LPO and we will send them back the sales invoices.

 Responding to sales and technical services queries via phone and in writing and schedule the technicians to do the servicing.

 Building a great rapport with clients and doing after sales, sending Holiday Greetings (throughout the year) to all the client and attending exhibitions/events to promote products and services.

Duties

• Checking and Maintaining Employee files.

• Checks the designs/works of the artists.

• Reports to the CEO if there are some discrepancies.

• Regularly emails the CEO and the client for future references.

• Prepare and gives the salaries of the employees every payroll; Make budgets

• Check inventories of designs and sample products.

• Emails the client if the designs/prototypes are all complete so that it will be ready for sending through courier.

• Sending business proposals thru the internet in all Asian, American, European companies in the design industry.

• Attending client call when needed.

• Fetch the client when visiting the Philippines and dropped him off the hotel where they are staying.

Duties

o To provide a debt recovery service for a variety of large blue chip clients

o Receive incoming and make outbound calls to clients’ customers in arrears to discuss

payment options.

o To comply with regulatory and Company policies at all times.

o Achieve set revenue targets and call quality objectives.

o Advice and influence clients’ customers on the payment options for debt recovery.

o Handle each call promptly and in the correct manner, updating records accordingly.

o Input customer related data accurately and efficiently.

o Take responsibility for resolving disputes, ensuring that caller concerns are realized correctly

and all parties are notified.

o Explain the terms of sale, credit or contract condition as appropriate.

o Complete any administrative tasks as required for the efficient running of the call center.

• Checking and Maintaining Employee files.

• Checks the designs/works of the artists.

• Reports to the CEO if there are some discrepancies.

• Regularly emails the CEO and the client for future references.

• Prepare and gives the salaries of the employees every payroll.

• Make budgets

• Check inventories of designs and sample products.

• Emails the client if the designs/prototypes are all complete so that it will be ready for sending through courier.

• Sending business proposals thru the internet in all Asian, American, European companies in the design industry.

• Attending client call when needed.

• Fetch the client when visiting the Philippines and dropped him off the hotel where they are staying.

Duties

• Reports all the comments and suggestions of all clients weekly through written and oral.

• Reports all the sales weekly and monthly to finally reaching the quota.

• Reports all the data (negative and positive) being gathered in order to achieve customer satisfaction all throughout the year.

• Introduced the assigned products and services to clients.

• Conducts surveys to different clienteles regarding the company’s products and services as to who are our other competitors in the business

• Have the surveys reported during the business review conducted three times a year.

• Suggests ways on how to improve the company’s products and services.

• Increase Agent base through cold calling, telemarketing, direct mail, lead generation tool: Goal is to bring on new Agents.

Duties

•Calling possible clients especially clients in the CALABARZON (Cavite, Laguna, Batangas, Rizal, Quezon) area through email or phone.

• Inviting clients to place an advertisement in the monthly publication in Journey Philippines Travel & Map Guide and The Visitor’s Guide.

•Emphasize to clients regarding the concept of how very Filipino our product is.

•Attending client call and shows them our product Journey Philippines Travel & Map Guide and The Visitor’s Guide and sometimes our other services in the print, radio, television, cinema, photography, logo design, packaging design, brochures, graphic design, computer graphics, audio-visual and display exhibit, etc.

•Having incentives, commissions and bonuses after achieving quota through marketing the products and services such as stays in a resort or hotel

•Availing the accommodation for certain entertaining sites and visiting restaurants with gift certificates and sign chits.

•Selling sponsorship packages for celebrities that will have concert on a certain date.

•Speaks to the decision makers of the company for sponsorship of different kinds of event.

•Advertising the clients products and services to different medias like the television, magazine, radio, cable, etc.

•Attends concerts and reports if a certain event/occasion has discrepancies especially in the ticketing.