Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nnenna Ugbalu Chukwuemeka

Penzance,Cornwall

Summary

Dedicated and compassionate Senior Support Care Worker with a proven track record of providing exceptional care to individuals in need. Possessing extensive experience in the healthcare and social services sector, I excel in fostering a supportive and empowering environment for clients. My comprehensive understanding of diverse care needs, coupled with strong leadership and interpersonal skills, enables me to effectively manage and coordinate care teams.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Support care worker

Kayoski Care
71 Copperfield Chigwell, Essex
11.2022 - Current
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Administered oral medication as required in line with stringent drug control regulations.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Assist Service User with physiotherapy exercises





Healthcare support worker

WEAM AND COMPANY LTD
Port Harcourt, Rivers State
02.2016 - 11.2022
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Provided clinical and clerical support through patient management systems to enable effective and efficient delivery of patient care.
  • Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, reporting significant findings.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Submitted reports to manager regarding status of client.

Support & Healthcare Worker

Servoca Nursing and Care
Darlington, Durham
04.2015 - 10.2015
  • Coordinated with nurses, caregivers, and clinicians to meet unique needs of patients
  • Evaluated individuals' current needs to determine appropriate day-to-day care strategies
  • Organized support care services, including personal assistance with housekeeping and other needs
  • Administered medications
  • Submitted regular reports detailing progress with treatments and current healthcare need.
  • Documented patient performance to help staff monitor progress.
  • Disinfected surfaces and equipment regularly to protect patients and staff from infection
  • Updated client records with latest treatments and progress notes.
  • Assisted patients in accomplishing daily activities such as bathing, grooming and exercise.
  • Personal care and other aspects of ADLS (grooming, dressing, toileting, ambulating and eating). I also promoted individual independence.

Health Care Assistant & Support

Tees Care
Middlesbrough, Cleveland
06.2014 - 11.2014
  • Identified various vulnerabilities on some clients with mental health issues and ensured avoidance of incidence as such.
  • Assisted clients with personal care, grocery shopping, and aided others who needed support to move around.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Served food, drinks, dressed rooms to enhance patients comfort

Education

Diploma of Higher Education - Health and social care management

London College of Professional Studies
London/United Kingdom
07.2023 -

Certificate of Achievement - Mandatory Health Training

INCISIVE Training
Luton/UK
12.2022 - 12.2022

Certificate of Achievement - Prevention and Management of Violence and Aggression (PMVA)

INCISIVE Training
Luton/UK
12.2022 - 12.2022

Certificate of Achievement - HSE Competence Development

Institute of Safety Professionals of Nigeria
Port Harcourt/Nigeria
10.2021 - 10.2021

Certificate of Achievement - General Health Safety

Institute of Safety Professionals of Nigeria
Port Harcourt/United Kingdom
10.2021 - 10.2021

Master of Science - Petroleum Engineering

Teesside University
Middlesbrough
01.2014 - 07.2015

Bachelor of Technology - Geosciences

Federal University of Technology Owerri
Nigeria
10.2006 - 12.2011

Skills

  • Compassionate towards others
  • A willing and flexible nature
  • Great Communication skills
  • Listening skills
  • Residential care
  • Organizational and multi-process ability
  • Cool-headed and patient
  • Able to think on my feet
  • Ability to empathise with residents
  • Highly observant
  • Reliable
  • Spiritual guidance
  • Care plan management
  • First Aid
  • Conflict management
  • Risk assessments
  • Medication administration
  • CPR certified
  • Patient safeguarding

Timeline

Diploma of Higher Education - Health and social care management

London College of Professional Studies
07.2023 -

Certificate of Achievement - Mandatory Health Training

INCISIVE Training
12.2022 - 12.2022

Certificate of Achievement - Prevention and Management of Violence and Aggression (PMVA)

INCISIVE Training
12.2022 - 12.2022

Support care worker

Kayoski Care
11.2022 - Current

Certificate of Achievement - HSE Competence Development

Institute of Safety Professionals of Nigeria
10.2021 - 10.2021

Certificate of Achievement - General Health Safety

Institute of Safety Professionals of Nigeria
10.2021 - 10.2021

Healthcare support worker

WEAM AND COMPANY LTD
02.2016 - 11.2022

Support & Healthcare Worker

Servoca Nursing and Care
04.2015 - 10.2015

Health Care Assistant & Support

Tees Care
06.2014 - 11.2014

Master of Science - Petroleum Engineering

Teesside University
01.2014 - 07.2015

Bachelor of Technology - Geosciences

Federal University of Technology Owerri
10.2006 - 12.2011

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Nnenna Ugbalu Chukwuemeka