CARILYN MORARESCU
Rugby,UK
Summary
Seeking an administrative job in a result-oriented company where my extensive experience and education will be further developed and utilized.
Overview
4
4
years of post-secondary education
26
26
years of professional experience
Work history
Trading Assistant
Sainsbury's Supermarket Ltd.
Rugby
08.2025 - 12.2025
- Replenishing shelves with stocks across store
- Serving customers on checkouts
- Handling click and collect parcels
- Keeping store and shelves clean and well-presented
- Offering help to customers, answering questions, and providing product recommendations
Care Assistant
Barchester Healthcare Limited
Rugby
07.2024 - 08.2024
- Helping residents with personal care such as showering, dressing and toileting
- Assist residents with eating
- Monitor temperature and weight of individual
- Helping residents move around safely
- Provide emotional support to residents
Recruitment Specialist - Operations
East West Placement Center, Inc.
Makati City
04.2014 - 06.2020
- Responsible and in-charge on all projects relative to selected applicants including but not limited to making communication with employer both verbal and written and updating records of all selected workers for deployment
- Discuss and negotiates compensation packages with selected candidates
- Discuss with selected workers pertinent documents that need to be submitted for processing of their application as well as fees to be settled prior deployment
- Review employment contract of workers to ensure accuracy of information
- Provide weekly and monthly report to employer on status of workers selected during recruitment mission
- Responsible for monitoring of status and completion of travel documents of selected workers
- Check validity of all mandatory requirements before endorsing to Processing Unit
- Endorse travel documents for POEA processing and visa stamping
- Request issuance of prepaid airline ticket to employer for workers with completely processed documents and ready for deployment
Customer Service Representative – Postpaid Hotline
Smart Communications, Inc.
Quezon City
02.2007 - 11.2010
- Handles over-the-phone inquiries, after sales and complaints for various mobile service products
- Ensures that accurate information, immediate response and favorable solution are provided to each complaint at point of interface
- Provides accurate information to customers on new and existing promos, products and services
- Escalates service requests concerning value added service cancellation procedures, signal complaints and other after sales complaints that cannot be readily addressed by front liners
- Ensures that follow through and timely feedback are given to subscribers
Customer Service Representative- Call Center
Bayan Telecommunications, Inc.
Quezon City
06.2000 - 06.2001
- Handles over-the-phone inquiries, after sales and complaints
- Assists subscriber regarding bill interpretation
- Escalates subscribers’ requests or complaints to support group when necessary and ensures timely feedback to subscriber
- Cross-sells existing promos, products and services
Education
BS Business Administration - Management
Philippine Women’s University
Quezon City, Philippines 01.1996 - 04.2000
Skills
- Trading regulations awareness
- Knowledge of trading platforms
- Order processing
- Stock replenishment
QUALIFICATIONS
Customer service oriented, can work under minimal supervision, can work under pressure, efficient, productive and trustworthy.
Timeline
Trading Assistant
Sainsbury's Supermarket Ltd.
08.2025 - 12.2025
Care Assistant
Barchester Healthcare Limited
07.2024 - 08.2024
Recruitment Specialist - Operations
East West Placement Center, Inc.
04.2014 - 06.2020
Customer Service Representative – Postpaid Hotline
Smart Communications, Inc.
02.2007 - 11.2010
Customer Service Representative- Call Center
Bayan Telecommunications, Inc.
06.2000 - 06.2001
BS Business Administration - Management
Philippine Women’s University
01.1996 - 04.2000