Cara Watson

Identified and meet with potential customer contracts and managed phone communications.

Sent and received emails, WhatsApp and text messages to ensure effective communication.

Assisted with public interactions and cash handling.

Stock control.

Organised delivery routes.
Operated and maintained vans.

Sorted and labelled laundry using industrial equipment.
Reported machinery issues and performed basic maintenance tasks.
Ran a team of 8 during winter and 16 in summer months.
Facilitated problem-solving and addressed additional tasks as required.

• Monitored washing, drying and ironing processes to maintain quality assurance standards.
• Conducted quality checks on laundered and dry-cleaned items.
• Pressed garments using industrial presses or hand irons and packed items for collection.
• Searched for and noted defects before laundering items.
• Planned and enforced safety procedures to minimise accidents.
• Handled complaints and negative feedback to address concerns.
• Maintained excellent health and safety standards for continued compliance.
• Deescalated internal conflict and implemented motivational techniques.
• Resolved customer complaints swiftly, promoting client satisfaction.

My duties were the same as last employment along with administering of all aspects of self-employment, ensuring precise record-keeping for profit and loss, along with diligent handling of VAT returns and PAYE submissions.

I changed the company name to Laundry Clean Services as kept getting mistaken for a catering company.

Same duties as previous employment.

Same duties as last employment

Managed daily operations of fuel station ensuring compliance with health and safety regulations.
Delivered high-quality customer service repeat business and customer loyalty.
Assisted in cash register management, minimising discrepancies during end-of-day reconciliation.

Stock control.
Supported recruitment efforts to build an effective workforce.
Coordinated collection and delivery of hire cars across a wide area.

Same duties as shell fuels

• Assisted customers with product selection for improved shopping experience.
• Packaged purchased items neatly to enhance customer satisfaction.
• Helped create attractive displays that caught the eye of potential buyers.
• Improved customer satisfaction by delivering prompt and accurate service.
• Checked inventory levels regularly for timely replenishment of goods on the shop floor.
• Upheld hygiene standards in food preparation areas for safe consumption by customers.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.

Greeting guests upon arrival and checking out.

Cleaning rooms and all area's of the property to a very high standard.

Stock control.

Cash handling.

Taking booking for the rooms and restaurant.

Dealing with the general public.

Bar work, including cleaning of the beer pipes.

Maintaining health and safety procedures at all times.

Same duties as Romanno Inn but with slightly less responsibility.

General Cleaning.

Specialist cleaning of the snooker tables.

Specialist cleaning of beer pipes.

Serving the public.

Taking bookings for the snooker tables.

Organising snooker tournaments.

Stock control.

Cash handling.

Customer Service.