Natalie Suarez Galeano
London,London
Summary
Detail-oriented professional with strong organisational skills and experience in diverse roles. Demonstrates ability to work independently and collaboratively to achieve goals. Committed to enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Laundry Operator/Assistant
General Magic Launderette and Dry Cleaning
London
2025.08 - Current
- Monitored operation of machines during washing cycle, intervening when necessary to prevent malfunctions or damage to garments.
- Checked clothing for stains or damages prior to laundering, preventing further damage.
- Sorted clothes according to fabric type and colour for optimal washing results.
- Repaired minor faults in laundry equipment to avoid disruptions in service delivery.
- Ensured self-service customers had no issues with their machines, maintaining optimal customer service.
- Managed inventory of supplies, ensuring availability when required.
- Collected and counted coins from machines for proper inventory management.
Cleaner
General Magic Cleaning
London
2023.09 - 2024.06
- Cleaned Airbnbs thoroughly and prepared them for guest arrivals.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Made beds and changed sheets and pillow cases to hotel standards.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Monitored cleaning supplies inventory to avoid running out of key items.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
Education
Psychology
University of Surrey
Guildford 2021.09 - 2025.05
A-Levels - Psychology, Biology and Spanish
Chelsea Academy
London 2019.09 - 2021.05
Skills
Physical labour
Cleanliness
Customer service-oriented
Bilingual (fluent in Spanish)
Versatility
Organisation
Timeline
Laundry Operator/Assistant
General Magic Launderette and Dry Cleaning
2025.08 - Current
Cleaner
General Magic Cleaning
2023.09 - 2024.06
Psychology
University of Surrey
2021.09 - 2025.05
A-Levels - Psychology, Biology and Spanish
Chelsea Academy
2019.09 - 2021.05