Cara Kennedy
Broxburn,West Lothian
Summary
Dynamic professional with a target-driven attitude and extensive product knowledge. Demonstrates exceptional cash handling competence and risk assessment proficiency, underpinned by a strong understanding of victimology and ethical judgment. Committed to leveraging these skills to drive success in challenging environments while pursuing opportunities for career advancement.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Retail keyholder
Levi's
Livingston, West Lothian
2023.10 - Current
- Opened and closed shop whilst following correct security protocols.
- Executed daily opening and closing procedures, ensuring timely store readiness for customers.
- Completed sales transactions accurately using till systems, reducing discrepancies in end-of-day cash counts.
- Handled returns and exchanges in line with company policy minimising any potential dissatisfaction from customers.
- Trained new staff on store procedures and policies, enhancing team productivity and service quality.
- Managed inventory levels to prevent stock shortages and overages, maintaining optimal product availability.
- Executed promotional displays according to company guidelines, attracting customer interest in featured products.
- Monitored dressing rooms during busy periods preventing potential thefts while maintaining respect for privacy standards.
- Maintained store cleanliness to create a welcoming environment for customers.
- Balanced cashier drawers at the end of shifts and logged any discrepancies.
Bartender
Buchan Park Bowling Club
Broxburn, West Lothian
2021.06 - Current
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Developed rapport with regular patrons fostering a loyal customer base.
- Created an inviting atmosphere through friendly interaction with customers.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Completed end-of-day cleanup to reset bar for next day.
Camp counsellor
Camp America
Stroudsberg, Pennsylvania
2023.06 - 2023.08
- Monitored camper behaviour and intervened promptly to resolve conflicts, ensuring a peaceful environment.
- Managed conflicts amongst campers for a harmonious environment at the campsite.
- Improved campers' social interaction skills with regularly scheduled group games and events.
- Cultivated strong communication skills through interactions with diverse groups of campers.
- Applied first aid techniques during emergencies at the campsite to handle emergency situations efficiently at the site.
Retail sales associate
GUESS
Livingston, West Lothain
2021.12 - 2023.05
- Advised customers on product selection based on their needs.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Assisted in visual merchandising, improving shop floor appeal.
- Maintained tidy sales floor to enhance shopping experience.
- Handled cash transactions accurately maintaining financial integrity.
- Participated in staff meetings contributing valuable insights for improvement.
- Upheld company policies whilst interacting with customers and colleagues.
Counter assistant
Bravo Fish and Chip Shop
Broxburn, West Lothian
2021.06 - 2021.11
- Addressed customer queries, promoting better understanding of products and services.
- Maintained a positive attitude whilst interacting with customers, fostering a friendly shop environment.
- Packaged purchased items neatly to enhance customer satisfaction.
- Served customers quickly during peak hours to minimise waiting time.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Managed stock levels to optimise availability of products.
- Rotated stock regularly to ensure freshness of produce on display shelves.
- Upheld hygiene standards in food preparation areas for safe consumption by customers.
- Improved cleanliness of store by regularly cleaning surfaces and removing clutter. with diligent maintenance tasks.
- Consistently cleaned work areas to ensure a tidy and organised space. and straightened work areas, ensuring stores stayed tidy in line with company standards.
Education
Bachelor of Arts - Criminology and Law
University of Stirling
Stirling 2022.09 - 2026.06
Skills
- Cash handling competence
- Inventory management
- Loss prevention
- Risk assessment proficiency
- Product knowledge
- Target driven attitude
- Ethical judgment
Timeline
Retail keyholder
Levi's
2023.10 - Current
Camp counsellor
Camp America
2023.06 - 2023.08
Bachelor of Arts - Criminology and Law
University of Stirling
2022.09 - 2026.06
Retail sales associate
GUESS
2021.12 - 2023.05
Bartender
Buchan Park Bowling Club
2021.06 - Current
Counter assistant
Bravo Fish and Chip Shop
2021.06 - 2021.11