Cappuccina Ndukwe

Provided classroom, SEN, and 1:1 behavioural support in primary schools. Assisted pupils with learning, emotional regulation, social development, safeguarding, playground supervision, and classroom engagement.

• Managed correspondence, document control, filing systems, and administrative operations while supporting staff and external stakeholders.

• Led administrative teams, supervised records management, maintained personnel files, and ensured efficient office operations.

• Monitored departmental operations, supported strategic planning, and implemented effective problem-solving and crisis-management processes.

• Delivered administrative support, coordinated staff welfare activities, maintained records, handled correspondence, and supported public relations functions.

• Managed reception duties, visitor enquiries, telephone communications, mail handling, and general office administration.