Cameron Hayward
Sales Development Respresentative
Kidderminster
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Often praised for going the extra mile to suit business needs in a fast paced environment.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Shift Leader
Tesco Express
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Engaged in routines such as stock control, cash administration and price integrity to ensure store traded legally and as efficiently as possible
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Took on additional responsibilities such as change ordering and consumables ordering to balance the daily tasks of the management team.
Sales Development Representative
Intercity Technology
03.2022 - 10.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Participated in business conferences, trade shows and events to generate leads.
- Generated sales qualified leads through cold calling to pass over to business development team.
- Managed incoming calls through the sales line, directing callers to account managers or the business development team.
Sales Assistant
Screwfix
03.2021 - 03.2022
- Making the most of my years of DIY retail experience to truly excel in customer service, often coaching colleagues who are new to DIY or trade retail.
- Used initiative to take responsibility of customer orders delivered to store, sorting items and ensuring orders were fulfilled and customers notified of arrival.
- Quickly adjusted to significant changes to operating procedures, making sure customers were made aware of how we have developed as a company and how it benefits them.
Administration Officer
Advance Trust
04.2020 - 09.2020
- Monitored and updated employee database and managed scheduling for school governors.
- Kept minutes of governors and senior leadership meetings, complying with school procedure and OFSTED regulations.
- Managed and organised sensitive data relating to staff wages and other school expenditure, ensuring GDPR is adhered to at all times.
- Undertook training in data protection, safeguarding children and efficient note taking.
Customer Service Advisor
Waitrose
10.2019 - 03.2020
- Became front end supervisor after quickly impressing with customer service ability.
- Led several personal shops for disabled customers, exercising good decision making so that their shopping experience was unhindered.
Education
Bachelor of Arts - Journalism
University of Gloucestershire
Cheltenham, Gloucestershire 09.2016 - 07.2019
A Levels -
Bridgwater College
Bridgwater, Somerset 09.2013 - 06.2016
GCSE -
Haygrove School
Bridgwater, Somerset 09.2008 - 06.2013
Skills
Active Listening
Problem-solving
Customer service management
Operations support
Issue resolution
Team motivation
Flexible and Adaptable
Equipment troubleshooting
Proofreading
News writing
Timeline
Shift Leader
Tesco Express
01.2023 - Current
Sales Development Representative
Intercity Technology
03.2022 - 10.2022
Sales Assistant
Screwfix
03.2021 - 03.2022
Administration Officer
Advance Trust
04.2020 - 09.2020
Customer Service Advisor
Waitrose
10.2019 - 03.2020
Bachelor of Arts - Journalism
University of Gloucestershire
09.2016 - 07.2019
A Levels -
Bridgwater College
09.2013 - 06.2016
GCSE -
Haygrove School
09.2008 - 06.2013
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