Cameron Cook
Nuneaton
Summary
Results-driven professional with a solid foundation in sales and customer service. Demonstrates outstanding problem-solving skills and effective communication, guaranteeing client satisfaction and cultivating enduring relationships. Skilled in time management and organization, with proficiency in Microsoft Office applications. Holds a clean driving license, reflecting reliability and dedication to excellence. Seeks to apply skills in a challenging role that fosters growth and development.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Sales Executive
Martin Robey Sales LTD
Nuneaton
2023.12 - 2026.01
- Answering inbound calls to generate sales and process customer orders.
- Offering technical support and advice to ensure customers receive the correct components for their vehicle.
- Managing a range of B2B accounts, building and maintaining strong relationships.
- Arranging logistics such as international and UK based transportation and shipments of goods.
- Providing an excellent level of customer service to customers who visit the company store
- Fulfilling trade and retail customer orders through the business website.
BMW Expert
Sytner BMW
Coventry
2021.06 - 2023.12
- Ensuring customers received an outstanding experience when collecting their new car.
- Acting as a link between the sales team and customers.
- Responsible for making sure all legal documents were correctly signed.
- Providing customers with a wide range of knowledge and demonstrating how to use all of the technology and features inside their vehicles.
- Arranging any after sales needs or requirements for customers.
- Appraising vehicles in detail and inspecting for any damage or defects when arriving at the dealership.
Tooling Strategy Engineer
Jaguar Land Rover
Gaydon
2019.10 - 2021.03
- Daily use of CAD software (CATIA V5) Teamcenter and all Microsoft office programs.
- Working in a team or individually to ensure deadlines are met.
- Attended regular meetings with various different engineering departments of the company to keep updated on the latest projects.
- Lead meetings and presented my work to managers and colleagues.
- Identifying and locating which areas and parts of the car should be tooled.
- Precisely assessing which tooling strategy should be used.
Sales Assistant
Sporting Touch
Nuneaton
2017.05 - 2019.10
- Providing an excellent level of customer service to customers in store, via email or over the phone.
- Placing orders with major sports brands such as Adidas and Nike.
- Quality checking all orders to ensure the customer would receive a high quality and correct product.
- Attending various universities to size up and order sportswear for students completing sports courses.
- Creating postage labels and delivery notes for all orders sent out on a daily basis.
- Packing orders and processing all deliveries sent out or returned.
Apprentice Engineer
MTC
Coventry
2015.09 - 2017.07
- Successfully trained to become a fully qualified precision engineer.
- Completed a full time one year course in machining & fitting.
- Maintained the standard of high-end CNC machines.
- Programmed and worked with 6 axis robots.
- Completed a basic CAD Principles course.
Education
Higham Lane School
Nuneaton 2010.09 - 2015.07
BTEC Level 3 Diploma - Engineering
North Warwickshire & Hinckley College
Nuneaton 2015.09 - 2017.07
Skills
- Sales
- Customer Service
- Problem Solving
- Communication
- Time Management
- Microsoft Office
- Organisation
- Clean Driving License
HOBBIES
Football, Gym, Dog walks, Friends, Family
References
References available upon request.
Timeline
Sales Executive
Martin Robey Sales LTD
2023.12 - 2026.01
BMW Expert
Sytner BMW
2021.06 - 2023.12
Tooling Strategy Engineer
Jaguar Land Rover
2019.10 - 2021.03
Sales Assistant
Sporting Touch
2017.05 - 2019.10
Apprentice Engineer
MTC
2015.09 - 2017.07
BTEC Level 3 Diploma - Engineering
North Warwickshire & Hinckley College
2015.09 - 2017.07
Higham Lane School
2010.09 - 2015.07