Proactive Front of House Team Member skilled in delivering exceptional customer experiences. Builds rapport with customers, enhancing loyalty and satisfaction. Manages stock organisation and cellar management, ensuring seamless service delivery.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
William the Fourth
Sowerby Bridge, Calderdale
11.2025 - Current
Managed cellar operations while gaining training in barista skills, food service, cocktail preparation, and stock organisation.
Maintained a hard-working, efficient environment for coworkers while providing a friendly, personal experience for customers.
Became a key team member during peak times and major events, trusted to lead bar staff and oversee bar operations.
Bartender
Ossett Brewery
Elland, Calderdale
09.2024 - 11.2025
Greeted customers warmly, creating a friendly atmosphere that encouraged repeat visits.
Trained in real ale handling, tap barrel changing, and perfect pint pouring at The Drop, Ossett, enhancing customer satisfaction through quality service.
Worked independently in a small local bar, developing problem-solving skills and confidence in managing all bar operations.