Callum Robert Cowan
Ayr
Summary
Driven individual with talent for building strong client relationships and achieving sales targets, complemented by excellent communication and leadership skills. Demonstrates proficiency in strategic planning and team management, ensuring successful execution of sales initiatives. Ready to deliver substantial growth and customer satisfaction to help Sysaid achieve its ambitious targets.
Overview
10
10
years of professional experience
Work history
Sales Manager
St Kilda Holdings Ltd - Glasgow
Glasgow
2022.09 - 2026.05
- Manage customer relationships globally, promoting new and existing products
- Handle face-to-face and telephone sales, ensuring excellent service delivery
- Process orders and payments efficiently using Sage50 Accounts
- Monitor stock levels and coordinate reordering
- Train new staff on systems and sales processes
- Drive revenue through upselling and product recommendations
- Managed key accounts, resulting in consistent revenue generation.
- Devised successful sales pitches for significant conversion rates.
- Optimised sales methods to best engage, acquire and retain customers.
Sales Advisor
Park's Motor Group - Mazda Ayr
Ayr
2021.12 - 2022.09
- Developed sales expertise within the automotive industry
- Completed FCA and compliance-related training (including vulnerable customers and treating customers fairly)
- Created and delivered personalised CITNOW video presentations for customers
- Maintained high standards of customer engagement and product knowledge
Kitchen and Bathroom Designer/field sales
More Living Renovations - Blantyre
Blantyre
2021.03 - 2021.12
- Conducted in-home consultations across Scotland
- Designed tailored kitchen and bathroom solutions
- Produced accurate measurements and technical drawings
- Built strong client relationships and consistently closed sales on first visits
- Implemented design strategies to boost company's market presence.
- Participated in client meetings directly, clarified design objectives.
Field sales executive
Homeshield Scotland ltd - Glasgow
Glasgow
2019.09 - 2021.03
- Travelled across the UK meeting prospective and existing clients
- Delivered detailed product presentations and tailored solutions
- Advised customers on finance packages
- Measured properties, priced jobs, and coordinated installations
Sales Manager
St Kilda Holdings Ltd - Glasgow
Glasgow
2016.02 - 2019.09
- Managed customer accounts and sales operations
- Delivered high-quality service both in person and over the phone
- Processed transactions and maintained stock control
- Trained staff on Sage50 and internal processes
- Increased sales through effective upselling strategies
- Enhanced market penetration with effective territory management.
Education
High School - Higher Music, Standard Grade Maths, English, Computing
Clyde Valley High School
WishawSkills
- Experience working in a high paced environment
- Customer service
- KPI monitoring and analysis
- Product knowledgeability
- Market trend awareness
- Direct sales techniques
- Experience of using Microsoft software like Word and Excel
- Professional and direct telephone manner
- Proactive
- Enjoy thinking outside the box and solving problems
- Target achievement
- Profit margin enhancement
- Target achievement focus
Further considerations.
I recognise that the demands of this new role will no doubt present new challenges, however I am conscientious, hard-working and committed to achieving success. This is a new industry for me and I understand a steep learning curve will be involved, but I never shy away from the opportunity to step out of my comfort zone! I very much look forward to being granted an opportunity to work with a team of talented individuals and to build on an already exceptional year for Sysaid. I feel that I would be able to integrate well and significantly contribute to your company.
References
References available upon request.
Timeline
Sales Manager
St Kilda Holdings Ltd - Glasgow
2022.09 - 2026.05
Sales Advisor
Park's Motor Group - Mazda Ayr
2021.12 - 2022.09
Kitchen and Bathroom Designer/field sales
More Living Renovations - Blantyre
2021.03 - 2021.12
Field sales executive
Homeshield Scotland ltd - Glasgow
2019.09 - 2021.03
Sales Manager
St Kilda Holdings Ltd - Glasgow
2016.02 - 2019.09
High School - Higher Music, Standard Grade Maths, English, Computing
Clyde Valley High School