Cainen Gibbs

This was a full-time position,I loved being in a workplace where I could grow into different roles,I Also worked both front-of-house and Back of housework.

My front-of-house duties included having to manage my time and having to manage and work out how long each customer may stay in the restaurant.

My back-of-house duties were grilling, food prep and cooking.

skills

• Processed reservations and takeaway orders by phone, answered customer questions and provided accurate waiting times.
• Prepared dining room for special functions.
• Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
• Cultivated positive guest relations by managing reservation information and orchestrating speedy seatings.
• Labeled and stored food items to promote orderliness.
• Tracked components of each meal to determine completion in atimely manner.
• Collaborated with waiters and servers to produce food ordered.

• This was a warehouse operative job which lead into other areas of the warehouse, my duties included;Loading and unloading items from machine conveyors
• Safely operate all equipment and tools
• Worked at a pace consistent with job production standards
• Brought forth a self-motivated attitude conducive to independent work
• Water spider" I had to replenish the boxes and other things which the staff would need
• ICQA" When any products were defective they would come to me and I would assess if the products could still be sold or not
• Picking and Packing" I would have to pick the items for smart machines and then secure them in the correct packaging
• Worked well with other assemblers to ensure time efficiency and clear communication
• Reported any machine malfunctions or safety issues to the supervisor
• Managed other Warehouse Workers and worked with team leaders to enhance productivity
• Collaborated with teams to meet daily shipping schedules
• I followed all instructions and safety procedures during assembly.
• Picked and despatched high-volume orders accurately.
• Operated forklift and low level order picker with precision.

• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Maintained bar stocks, replenishing daily as necessary.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.

• Learned to deliver first-rate customer service, achieving a score of 100% in two mystery shopper assessments
• Effectively promoted specials and upsold selected menu items to reduce waste and increase profits
• Excelled in a challenging, high-volume environment
• Regularly dealing with covers during busy shifts
• Managed closing duties including reconciliation of till, never recording a shortfall
• Demonstrated awareness of licensing laws, refusing service to intoxicated customers and adhering to the “challenge 25” alcohol service strategy, passing all spot inspections.
• Managed in-person and telephone guest enquiries, customer service requests and reservation bookings using OpenTable.

• Accurately staged and sort products for loading, improving timely dispatch processes.
• Sorted materials on warehouse racks and shelves.
• Weighed merchandise and selected appropriate containers to use for packaging.
• Received shipments and confirmed receipt of correct warehouse merchandise.
• Picked and despatched high-volume orders accurately.
• Operated forklift and low-level order picker with precision.
• Prepared warehouse spaces for audit, ensuring orderly access to stock and supplies.

• I worked in the shipping/receiving, and general service industries
• I was in charge of preparing items for distribution or shipment
• Verifying incoming shipments and verifying distribution is accurately scheduled
• My duties included having to scan orders(on a computer system), printing gift cards, and packing boxes and making sure it was all packaged correctly
• Processing payments is necessary to order more products to be distributed
• As distribution assistants, we ensure all safety measures and regulations are followed.
• Improved distribution productiveness through design, development and integration of software applications.
• Documented safety action plans, quality initiatives and team performance in distribution systems.