Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic

Bugra Konuksever

London

Summary

Dedicated professional with strong interpersonal and problem-solving skills, consistently achieving results in challenging environments. Proven team player with a proactive approach to task completion and exceptional organizational abilities. Holds a full UK Driving Licence, ready to contribute effectively in a dynamic workplace. Committed to pursuing long-term career growth and development opportunities.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Sales Assistant

Shawarma Bros
London
05.2024 - 12.2024
  • Improved customer service by efficiently handling queries and complaints.
  • Utilised excellent communication skills to provide detailed product information.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Trained new staff members, fostering a supportive working environment.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Customer services and sales agent

A1 Holloway Car Van and Minibus Rental Ltd
London
05.2023 - 05.2024
  • Collaborated closely with other departments to ensure a comprehensive approach to problem-solving and complaint resolution.
  • Implemented promotional strategies for increased sales revenue.
  • Established rapport with potential customers to enhance sales growth.
  • Maintained confidentiality of sensitive customer data as per GDPR guidelines.
  • Multitasked between calls and administrative tasks effectively during peak hours.
  • Processed orders with precision and speed.
  • Engaged customers to facilitate repeat business.
  • Maintained high level of product knowledge to assist customers effectively.
  • Fostered positive relationships with clients through regular follow-ups and updates.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.

Light vehicle service technician

MS Motors
London
02.2022 - 05.2023
  • Enhanced customer satisfaction by providing excellent service and communication.
  • Liaised closely with parts department for timely delivery of required components.
  • Conducted detailed vehicle inspections to ensure optimal performance.
  • Worked collaboratively with other technicians, ensuring seamless operations.
  • Used diagnostic equipment effectively whilst troubleshooting mechanical issues.
  • Responded promptly to service calls, reducing downtime for customers.

Courier delivery driver

Deliveroo
London
03.2021 - 01.2023
  • Checked inventory before loading; ensured correct packages were delivered.
  • Provided feedback on delivery issues, contributing to process improvements.
  • Delivered meals efficiently for maximum freshness.
  • Demonstrated punctuality by always arriving at work on time.
  • Managed unexpected delays or issues, still guaranteeing on-time deliveries.
  • Ensured timely delivery by skillfully navigating various routes.

Warehouse Assistant

Dhamecha Cash and Carry
London
04.2020 - 07.2020
  • Kept up-to-date with warehouse procedures to maintain competence.
  • Loaded and unloaded goods to prevent damage.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Ensured high quality control with meticulous inspection of goods received.
  • Assisted in a positive customer experience by handling queries efficiently.
  • Took on additional responsibilities, showing flexibility and commitment.

Building caretaker

Turkish Cypriot Community Association
London
05.2018 - 12.2018
  • Performed day to day maintenance and minor repairs.
  • Handled mail distribution amongst tenants efficiently.
  • Delivered excellent customer service whilst liaising with tenants regarding their concerns.
  • Maintained a clean, safe environment by regular inspection of property.
  • Carefully monitored building security, ensuring safe, responsible key-holding and locking up processes.

Education

NVQ Level 1 - Motor Vehicle

Bromley College City & Guilds
09.2015 - 07.2016

GCSEs -

Forest Hill Boys
London
09.2010 - 07.2015

Skills

  • Willingness to learn and the ability to work both independently but also collaboratively
  • Problem-solving skills
  • Attention to detail
  • Strong verbal and written communication skills
  • Ability to multi-task
  • Effective time management and strong-work ethic

Languages

Turkish
Fluent

Certification

  • Full UK Driving Licence

References

References available upon request.

Timeline

Sales Assistant

Shawarma Bros
05.2024 - 12.2024

Customer services and sales agent

A1 Holloway Car Van and Minibus Rental Ltd
05.2023 - 05.2024

Light vehicle service technician

MS Motors
02.2022 - 05.2023

Courier delivery driver

Deliveroo
03.2021 - 01.2023

Warehouse Assistant

Dhamecha Cash and Carry
04.2020 - 07.2020

Building caretaker

Turkish Cypriot Community Association
05.2018 - 12.2018

NVQ Level 1 - Motor Vehicle

Bromley College City & Guilds
09.2015 - 07.2016

GCSEs -

Forest Hill Boys
09.2010 - 07.2015

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Bugra Konuksever