Bruce Nakabaale
London
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Bartender
ABBA Arena
London
09.2022 - 02.2023
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Supported serving staff with fast, accurate beverage preparation.
- Welcomed guests with friendly conversation and fun atmosphere.
Front of House Team Member
Herbert Berger
London
09.2021 - 05.2023
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
- Collaborated across team to achieve productivity and efficiency.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
GCSEs - 5
Buxton School
London 09.2015 - 03.2020
Diploma of Higher Education - creative media & technology
New city redbridge
London 09.2020 -
Skills
- Customer service
- Beer, wine and cocktail service
- Hospitality expertise
- Enthusiastic communicator
- Knowledge of beer, spirits and wine
- Food and beverage service
- Fine dining experience
- Table service
- FOH procedures
- Business communications
Additional Information
- Jack Petchy award
Timeline
Bartender
ABBA Arena
09.2022 - 02.2023
Front of House Team Member
Herbert Berger
09.2021 - 05.2023
Diploma of Higher Education - creative media & technology
New city redbridge
09.2020 -
GCSEs - 5
Buxton School
09.2015 - 03.2020