Brooke Strachan

• Assured safety measures were met to prevent falls or accidents.
• Prepared nutritious meals that met special dietary needs of clients.
• Maintained detailed records of patient behaviour changes for healthcare team reference.
• Completed housekeeping tasks resulting in a clean, safe home environment.
• Enhanced wellbeing of patients by providing emotional support and companionship.
• Managed 11 individuals alongside other staff and organised activities for them to do each day.
• Attended medical appointments with individuals, ensuring these were never missed.
• Contributed feedback on patient progress leading to adjustments in personalised care plans.

• Encouraged participation in recreational activities for enhanced quality of life.
• Worked closely with families, providing updates on loved ones' wellbeing.
• Facilitated social activities for improved mental stimulation and engagement.

Dealing with the public and taking orders

Maintaining a high standard of cleanliness within the takeaway shop.

Ensuring all orders were given in a timeous manner and deliveries were organised.

Communicated effectively with customers over the phone, reduced misunderstandings regarding orders.