Summary
Overview
Work history
Education
Skills
Timeline
Generic

Brooke Nicholls

Walsall,England

Summary

  • A driven professional with background in sales and in hospitality, highly skilled at fostering relationships with customers to increase loyalty and retentions while improving satisfaction levels, always eager to serve customers comfortable in a fast-paced environment, giving a high customer service at all times.Is willing to take on challenging work.works well as part of a team and shows great team work, and initiative, very ambitious and always willing to learn new things.

Overview

1
1
year of professional experience

Work history

Front of house team member

slim’s chicken
Cannock , England
08.2025 - Current

•Providing service with a smile offering good customer service

•Replenishing tables

• Resolving customer complaints process and issues with proactive problem solving skills

•High standard of food hygiene

•Serving responsibilities for multiple tables within a fact paced environment

•Closing shifts

•Deep cleaning

•Handling Money

•Taking Orders

•Serving & Handling food

St giles hospitality charity

Employee
Brownhills , England
02.2025 - 07.2025
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas
  • Increased customer satisfaction by resolving issues.
  • Completed customer orders with speed and accuracy.
  • Restocking stock and moving stock around from upstairs to downstairs
  • Pricing clothes and labelling stock
  • Replenishing stock
  • Handling money
  • Good customer service
  • Work well with a team

Education

GCSEs - Drama

brooke
Brownhills Walsall
05.2023

GCSEs - Health and social

brooke
Brownhills Walsall
05.2023

GCSEs - English Language and Literature

brooke
Brownhills walsall
05.2023

GCSEs - Mathematics

brooke
Brownhills walsall
05.2023

Skills

good strong work ethic

great team work

money handling

outstanding customer service

outgoing and enthusiastic

super time management

self motivated

trustworthy

can work in a fast paced environment

reliable

problem solving

Honest

empathetic

Hard working

works well as a team

Timeline

Front of house team member

slim’s chicken
08.2025 - Current

St giles hospitality charity

Employee
02.2025 - 07.2025

GCSEs - Drama

brooke

GCSEs - Health and social

brooke

GCSEs - English Language and Literature

brooke

GCSEs - Mathematics

brooke
Brooke Nicholls