Brooke Goodwin

I am currently working as LV Jointers Support Person , during this role i have learnt and gained many skills such as:

• Customer service and client care
• Customer support
• Ensured safety by strictly adhering to company health and safety regulations.
• Maintained a clean workspace at all times, promoted safe working environment.
• Assisted colleagues on complex tasks, facilitated timely project completion.
• Prioritised work schedule, improved productivity levels.
• Fostered positive relationships with clients through active listening skills.
• Utilised advanced computer skills for efficient data entry and record keeping.
• Prioritised tasks according to urgency, ensured all tasks were completed on time.

Whilst being a support person i have also done courses such as:

• First aid
• Manual Handling
• Ladder user

At the age of 16 after i had left school , i went into the beauty industry. i studied and worked in beauty for 3 years , looking and caring after others. During this time i grew as a person as i got to work with many different clients a day. This led me to build my skills with customers.

Whilst working in beauty i learnt skills such as:

• Customer service
• Customer service
• Selling & Upselling
• Retail
• Client satisfaction
• Collaborated with team members to organise successful promotional events
• Managed appointment scheduling efficiently, minimising wait times for clients.
• Answered clients' queries and requests by phone and email.

And many more.