Brooke Armstrong
Bolton,Greater manchester
Summary
Hardworking newly-qualified nurse with three years of training in a range of care environments. Skilled at conducting patient assessments, developing care plans and providing high-quality care through evidence-based practices. Committed to starting a full time role within nursing to further develop skills and knowledge.
Overview
12
12
years of post-secondary education
6
6
years of professional experience
Work history
Retail store assistant
Home Bargains
Leigh, Lancashire
2021.08 - Current
- Achieved customer satisfaction by providing excellent service.
- Engaged in visual merchandising tasks, improving store appearance.
- Collaborated with management regularly for store improvement strategies.
- Worked as part of a team to meet targets.
- Resolved customer complaints promptly, fostering loyalty and trust.
- Built lasting relationships with clients through customer service interactions.
- Followed company procedures and guidelines for smooth retail operations.
- Maintained knowledge of products and features to provide recommendations to customers.
Volunteer
British Heart Foundation
Leigh, Lancashire
2021.01 - 2021.08
- Processed donations in a timely manner.
- Assisted with general upkeep of store.
- Cash handling following correct procedures.
- Liased with management to promote certain products.
- Assisted customers with queries and concerns.
Education
Bachelor of Science - Adult Nursing
University of Bolton
Bolton 2022.09 - 2026.01
BTEC - Double Health and Social care
Winstanley College
Wigan 2020.09 - 2022.06
A-Levels - Psychology
Winstanley College
Wigan 2020.09 - 2022.06
GCSEs -
St Mary's Catholic High School
Astley, Wigan 2015.09 - 2020.07
Skills
- Communication excellence
- Surgical preparation
- Oxygen administration
- Vital signs measurement
- Post-Operative recovery aid
- Pharmacology knowledge
- Blood collection
- End-Of-Life care assistance
- Infection prevention and control
- Medication Administration
- Risk Management
- Immunisation delivery
- Medical equipment operation
Timeline
Bachelor of Science - Adult Nursing
University of Bolton
2022.09 - 2026.01
Retail store assistant
Home Bargains
2021.08 - Current
Volunteer
British Heart Foundation
2021.01 - 2021.08
BTEC - Double Health and Social care
Winstanley College
2020.09 - 2022.06
A-Levels - Psychology
Winstanley College
2020.09 - 2022.06
GCSEs -
St Mary's Catholic High School
2015.09 - 2020.07