Brodie Redfern
Radcliffe,United Kingdom
Summary
Experienced retail professional with a strong background in customer service, sales persuasion, and cash handling. Skilled in managing stock, operating POS systems, and handling customer complaints with excellent communication abilities. Proficient in product display setup, assisting with promotions, and understanding customer needs to drive sales and enhance the shopping experience. Adept at maintaining store cleanliness and inventory management while ensuring smooth daily operations. Committed to delivering exceptional service and contributing to business growth through effective sales strategies and operational efficiency.
Overview
3
3
years of post-secondary education
Work history
Vape shop worker
Iblaze vape
bury , Manchester
2023.11 - 2024.04
- Assisted customers in the selection of products for personalised shopping experiences.
- Handled telephone enquiries professionally, providing helpful responses promptly.
- Delivered excellent customer service whilst handling cash transactions accurately.
- Worked collaboratively with team members to maintain a clean, well-organised shop floor.
- Improved customer satisfaction by providing courteous and efficient service.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
A-Levels - Digital Imedia
Bury College
Bury 2021.09 - 2024.05
Skills
- Handling difficult customers
- Sales persuasion
- Technical equipment use
- Assisting with promotions
- Product display setup
- Understanding customer needs
- Excellent communication
- Stock management
- Shop floor cleaning
- Shop stock management
- Shop inventory management
- Basic numeracy
- Sales reporting
- Customer complaint handling
- Store cleaning
- Cash register operation
- POS management
- Cash handling
- Customer Service
Timeline
Vape shop worker
Iblaze vape
2023.11 - 2024.04
A-Levels - Digital Imedia
Bury College
2021.09 - 2024.05