Brittany Thwaites

• Director of an online nail product business catering to UK technicians.
• Designed, managed, and developed website and marketing materials.
• Handled administration and accountancy management duties.
• Provided exceptional customer service to maintain client relations.

Provided comprehensive care for two infants under two years old.

Managed household duties to ensure a well-organised environment.

Oversaw operations of beauty business, enhancing customer service and satisfaction.

Operated as self-employed beautician in Harrogate with established client base.

Provided services from salon one day weekly, accommodating mobile clients when necessary.

• Successfully managed fit-out project of 15 new serviced office building in Harrogate.
• Sold all 15 offices to diverse businesses throughout Harrogate.
• Facilitated smooth transitions between project stages for seamless progression.
• Oversaw suppliers, building contractors, and designers to ensure project alignment.
• Fostered positive work environment, significantly enhancing team productivity.
• Steered teams through complex project phases to achieve successful completion.
• Streamlined communication channels to enhance overall project efficiency.
• Building Management

• Sold office spaces for Regus (IWG) Workspace throughout Leeds area.
• Managed sales and retention operations for four buildings, ensuring optimal occupancy rates.
• Executed daily responsibilities with accuracy and efficiency.
• Quickly acquired and utilised new skills to enhance productivity through team work and close communication with senior teams and building managers.
• Increased customer satisfaction by resolving issues.
• Displayed energy and enthusiasm in fast-paced environment.
• Applied positive customer service approach to increase satisfaction levels.
• Best Month - £123,000 total revenue in sold office space