Brigita Stasiulyte

• Assigned customers to tables suitable for their needs and according to rotation.
• Greeted each customer with friendly eye contact Assisted in maintaining preparation and service areas in a sanitary condition Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning Cleaned and inspected equipment, kitchen appliances, and work areas Relayed food orders to cooks Responsible for the production and plating of desserts Spoke with customers to ensure satisfaction with food and service Requested and recorded customer orders, and computed bills Performed all transactions in a cordial, efficient and professional manner Provided excellent customer service.

• Offered product samples, answered questions and helped customers find items.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Helped with the stores operations, including issuing staff assignments and creating production lists.
• Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
• Cleaned shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
• Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
• Verified all deliveries against invoices and completed shortage and overage reports.
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
• Developed knowledge about products and sales items to answer shoppers' questions.
• Unloaded customer bags into cars.
• Processed credit cards, checks, gift cards and coupons.
• Worked closely with Managers to establish and deliver to customers needs.
• Carried out day-day-day operational duties like putting out prices accurately and efficiently.

· Register patients on a system in the appropriate service following trust standard operating policies.

· Liaise with colleagues in providing a quality service to our patients by ensuring all referrals are registered within the timescales specified in PAC procedures.

· Being able to identify those referrals requiring triage and to escalate delays or problems in the triage system to Supervisors.

· Communicate with clinical

· Communicate in a manner that is consistent with Trust policies and procedures whilst presenting a positive image of the service.

· Maintaining a robust approach to data quality and patient confidentiality whilst handling confidential, complex and sensitive patient clinical information on a daily basis.

· Act responsibly as a team member, reporting problems as they arise.

· Maintain a high level of concentration at all times due to the varied number of tasks required to deliver the range of services provided by the PAC.

· Undertake any other reasonable duty, which is

· Be aware of and work towards the Trusts strategic goals.

· Contribute to the control of risk and report identified issues immediately, using the Trust Incident reporting system for any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public.

· Be aware of responsibilities by attending the Trust Mandatory Training and Induction Programme ensuring all Mandatory training is kept up to date.

· Adhere to all Trust policies relating to Information Governance and patient confidentiality, implementing measures to safeguard information within everyday working practise.

· Communicate with a wide range of people, including patients, carers, GPs, clinicians, work colleagues and other professionals on a range of matters on a daily basis. This communication could be verbal, written or electronic.

· Liaise with clinical teams and clinical managers for referrals requiring clinical triage and taking appropriate action as directed upon receipt of the triage decision.

· Ensure that all telephone enquiries to the PAC are handled politely and sympathetically in a professional manner, ensuring that all messages are passed on to the appropriate person in a timely and accurate way.

· Deal with incoming calls through the electronic call handling system; communicating information to patients, relatives, and the general public in a calm professional manner consistent with Trust policies and procedures, whilst presenting a positive image of the service.

· Send appointment notifications and reminders to patients using appropriate communication methods as outlined in the operational policy, including e-mail, letter and text messaging via the clinical system.

· Escalate patient complaints to the Supervisor if the patient's issues cannot be resolved.

· Manage challenging conversations with patients when informing them of necessary appointment cancellations.

· Review incoming referrals for data completeness and to provide feedback to referrers where data is incomplete or the referral is inappropriate and does not meet service criteria.

· Register patients demographic details and record referral information accurately on the Trust’s clinical system, co-ordinating the movement of referrals through the patient pathway.

· Update patient demographics on PAS system when given new information by patients.

· Provide training and mentoring to other team colleagues as required.

• Administered medication with meticulous attention to detail.
• Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
• Improved service delivery by demonstrating clinical leadership and best practices.
• Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
• Conducted patient assessments to accurately diagnose health, emotional and substance abuse disorders.
• Drove continuous improvement in healthcare delivery, conducting and using nursing research.
• Ensured optimal treatment results by guaranteeing correct administration of medication.
• Guaranteed patient safety by evaluating clients, assessing physical and mental symptoms for drug interactions and side effects.
• Trained and mentored [Number] Junior Nurses in nursing best practices, helping them to consistently meet care plan objectives.
• Prevented violent situations, using de-escalation skills to manage aggressive patients.
• Optimised patient outcomes by acting as a liaison in interactions with psychiatrists and physicians.
• Encouraged patients to engage in therapeutic and creative activities to assist healing process.
• Informed patients of rights to provide protective measures.
• Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
• Briefed patients regarding de-escalation methods to help manage emotions.
• Recorded reactions to psychotropic drugs and other medications.
• Strictly followed medicines management requirements to consistently meet professional standards.
• Attended case conferences and meetings to assess treatment success rates.
• Completed accurate, detailed patient records to carefully monitor progress and improvements.
• Consulted with psychiatrists and other behavioural health staff in designing appropriate treatment plans for clients.
• Stayed up-to-date with latest developments in nursing practice to contribute to medical research.

• Sought novel approaches to overcome challenges faced during disability assessment procedures.
• Produced detailed reports following individual consultations to facilitate effective case management.
• Managed workload efficiently to ensure timely completion of disability assessments.
• Utilised clinical judgement when interpreting subjective and objective information about a claimant's health condition or disability.
• Prioritised confidentiality and data protection policies whilst managing sensitive patient information.
• Provided accurate documentation for all cases, enhancing the consistency of decision-making processes.
• Analysed medical evidence from general practitioners and specialists for determination of benefit entitlements.
• Interpreted complex clinical information to accurately assess an individual's functionality level.
• Conducted comprehensive assessments for benefits claimants with diverse functional disabilities.
• Participated in regular training sessions, enhancing skills in disability assessment techniques.
• Adapted communication style to suit different individuals, promoting patient comfort during assessments.
• Communicated effectively with patients regarding the outcomes of their assessment.
• Established and maintained working relationships with clients based on trust and non-judgement.