- Baking
- Cooking
- Health and Nutrition
Brandon Robinson
Eccles ,Manchester
Summary
Customer-oriented professional with experience in fast-paced environments. Proven ability to deliver outstanding service and foster welcoming atmospheres in hospitality. Skilled in managing Front-of-House operations to enhance guest satisfaction and streamline workflow. Effective communicator with strong problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Contessa Hotels
Wirral , Merseyside
04.2025 - 08.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Handled customer inquiries and complaints with professionalism, resolving issues promptly to enhance guest satisfaction.
- Handled customer inquiries and complaints with professionalism, resolving issues promptly.
- Delivered prompt service during peak hours, managing high-volume food orders effectively.
- Maintained cleanliness and organization in dining and service areas per health regulations.
- Oversaw guest relations and grounds maintenance across two venues, ensuring positive experiences for all visitors.
- Catered to weddings, funerals, birthdays, business meetings, and fine dining events, contributing to memorable occasions.
- Supported team members during busy periods, demonstrating adaptability in a fast-paced environment.
Nursery Assistant
Winstons Place
Wirral, Merseyside
01.2024 - 01.2024
- Facilitated children's learning and development through engaging activities and creative play.
- Ensured children's safety by adhering to strict safeguarding policies and procedures.
- Monitored and supported children during meals, preparing food and promoting table manners.
- Maintained exemplary health standards by cleaning and sanitizing play areas and equipment.
Education
GCSEs -
2025
- English Lang (Grade 4)
- English Lit (Grade 6)
- Mathematics (Grade 6)
- Chemistry (Grade 7)
- Biology (Grade 6)
- Physics (Grade 5)
- Spanish (Grade 5)
- Religious Studies (Grade 6)
Skills
- Food safety standards
- Time management
- Flexibility
- Cash handling
- Excellent communication
- Positive and approachable
- Cleanliness and hygiene
- Order taking
- Cleaning requirements
Interests
Timeline
Front of House Team Member - Contessa Hotels
04.2025 - 08.2025
Nursery Assistant - Winstons Place
01.2024 - 01.2024
Woodchurch High School - GCSEs,