BOOMATHI ARUMUGAM
DONCASTER,United kingdom
Summary
Experienced in store operations improvement and fraud detection, demonstrating patience under pressure and clear communication. Proven track record in stock control and team leadership, ensuring efficient customer service. Career goal includes leveraging skills to enhance operational efficiency and drive team success.
Offering strong leadership and customer service skills developed through various roles in retail. Knowledgeable about managing cash registers, resolving customer issues, and training new staff. Ready to use and develop communication, problem-solving, and team management skills in cashier supervisor role.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Cashier supervisor
Shansai Limited(Jet petrol Station)
DONCASTER, United KINGDOM
07.2022 - Current
- Communicated effectively with management regarding operational concerns.
- Balanced cash registers and maintained accurate financial records.
- Checked out customers, provided exceptional service.
- Checked out customers and provided exceptional service.
- Solved customer complaints for an improved store reputation.
- Developed strong customer relationships, resulting in high rate of repeat customers.
Sandwich artist
Shansai Limited(Subway)
DONCASTER, United Kingdom
07.2022 - 07.2023
- Prepared fresh sandwiches, following specific customer requests for a personalised experience.
- Provided exceptional customer service which resulted in repeat business.
- Assisted in training new employees; shared knowledge and best practices.
- Utilised time management skills to handle multiple orders simultaneously.
Education
Master of Business Administration - Banking and Finance
UNIVERSITY OF THE WEST OF SCOTLAND
LONDON,UNITED KINGDOM 05.2022 - 05.2023
Bachelor of Business Administration - COMMERCE
Valluvar College Of Science & Management
Karur, India 06.2018 - 05.2021
Skills
- Store operations improvement
- Patience under pressure
- Fraud detection
- Stock control
- Clear communication
- Team Leadership
- Customer Service
- Quality Assurance
Languages
English
Upper intermediate (B2)
Tamil
Intermediate
Timeline
Cashier supervisor
Shansai Limited(Jet petrol Station)
07.2022 - Current
Sandwich artist
Shansai Limited(Subway)
07.2022 - 07.2023
Master of Business Administration - Banking and Finance
UNIVERSITY OF THE WEST OF SCOTLAND
05.2022 - 05.2023
Bachelor of Business Administration - COMMERCE
Valluvar College Of Science & Management
06.2018 - 05.2021
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