Summary
Overview
Work history
Education
Skills
Timeline
Generic

Bobby (Robert) Gohal

Desborough Kettering ,Northamptonshire

Summary

Customer-focused retail and sales professional with experience in product sales, customer assistance, and delivery services. Experienced working in busy retail and warehouse environments including Aldgate Warehouse, John Bell & Cyoyden to name a few. Known for strong communication, reliability, interpersonal skills, and providing excellent customer service.

Overview

42
42
years of professional experience

Work history

Optical assistant

Specsavers
Corby, Northamptonshire
12.2025 - 01.2026
  • Promoted vision health education to patients through informative discussions.
  • Established strong rapport with customers through attentive listening skills.
  • Answered customer queries with excellent product knowledge and professionalism.

Optical assistant

HomeSight
London
04.2022 - 09.2025

Domiciliary eye tests in care/nursing homes. Assisting optometrist with instilling eye drops, lens focimeter, tonometry and dispensing, coordinated appointments to enhance efficiency in clinic.

Optical assistant

Visioncall Optician
Stansted
07.2017 - 02.2022
  • Collaborated closely with other healthcare professionals, ensuring comprehensive patient care. Dispensing, focimeter, stilling eye drops and tonometry. (Covid 19).

Optical dispensing assistant/Lab Technician

Specsavers
London, London
08.2016 - 07.2017

Glazing single, bifocal and varifocals, advising customers with best choice of lens and frame suitability, liaised between optometrist and customers for seamless communication about vision needs and solutions.

Carer for my father

Home
Home, London
05.2012 - 07.2016

Looked after my father at home.

Optical Assistant /Lab Technician

Tesco Optician/Specsavers
London, London
07.2008 - 05.2012

Glazing work all levels, 1 hour glazing, customer contact with best choice of lens and frame suitability. Advised customers on lens types, boosting their understanding and making informed choices easier.

Chauffeur

Purple Parking
London, London
05.2000 - 06.2008

Chauffeur meet & greet clients, transportation of their vehicles to and from Heathrow Airport.

Cultivated client trust through discreet handling of confidential information, conduct routine vehicle checks, optimal handling.

Optical assistant

Boots Opticians
London, London
05.1996 - 04.2000

Optical advisor, every customer gets great experience listening to their specific needs and offering/dispensing best suitable lens option that will adhere to their lifestyle. Following strict NHS guidelines, improved patient experience by conducting thorough pre-screening procedures.

Sales assistant/Delivery driver

Aldgate Warehouse
London, City of London
07.1989 - 05.1996

Duties included helping customers choose products, preparing and packing orders, and delivering goods to customers safely and on time.

Keeping shop and warehouse organised.

Retail medical sales associate

John Bell & Croyden
London, City of London
08.1986 - 06.1989

My duties included helping members of medical profession choose right medical health products, demonstrating equipment and processing sales, tilling, and maintaining stock on shelves.

Retail sales associate

Sunglass Hut
Heathrow Terminal 1 Airside, London
04.1986 - 08.1986

Working with international customers, explained the features of different sunglasses and brands. Process payments at the till, kept shop well stocked and clean, worked with other team members to reach sales targets.

Sales assistant

Saxone mens shoes Selfridges
London, City of London
07.1984 - 04.1986

Worked as sales assistant, duties to include assist customers in finding right shoes, help with fitting and sizes, answer any product questions they may have, process payments, and maintain tidy and well stocked display area.

Education

SMC (tech) - Optical

City & Islington College
London
09-2005

A-Levels - A level

West Ham College
London
06-1984

O levels - O levels

West Ham College
London
06-1982

Skills

  • Customer service/relations
  • Multi tasking
  • Interpersonal skills
  • Handling payments
  • Maintaining organised displays and work areas
  • Assisting customers with product knowledge
  • Order preparation and packing
  • Retail sales and product selection
  • Teamwork and reliability
  • Optical Knowledge

Timeline

Optical assistant

Specsavers
12.2025 - 01.2026

Optical assistant

HomeSight
04.2022 - 09.2025

Optical assistant

Visioncall Optician
07.2017 - 02.2022

Optical dispensing assistant/Lab Technician

Specsavers
08.2016 - 07.2017

Carer for my father

Home
05.2012 - 07.2016

Optical Assistant /Lab Technician

Tesco Optician/Specsavers
07.2008 - 05.2012

Chauffeur

Purple Parking
05.2000 - 06.2008

Optical assistant

Boots Opticians
05.1996 - 04.2000

Sales assistant/Delivery driver

Aldgate Warehouse
07.1989 - 05.1996

Retail medical sales associate

John Bell & Croyden
08.1986 - 06.1989

Retail sales associate

Sunglass Hut
04.1986 - 08.1986

Sales assistant

Saxone mens shoes Selfridges
07.1984 - 04.1986

SMC (tech) - Optical

City & Islington College

A-Levels - A level

West Ham College

O levels - O levels

West Ham College
Bobby (Robert) Gohal