Blessing Mhaka
Haverfordwest ,Pembrokeshire
Summary
Dedicated professional with a strong work ethic and proven ability to multitask effectively. Skilled in customer service, teamworking, and collaboration, demonstrating excellent communication and organisational skills. Quality conscious and dependable, consistently meeting deadlines while maintaining attention to detail. Eager to learn and willing to take on challenges, thriving under pressure with a friendly and approachable demeanour.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Adult support worker
Nacro
Johnston, Pembrokeshire
02.2025 - Current
- Help clients in acquiring housing, employment and establish a stable future.
- Support individuals in developing life skills necessary for independent living.
- Monitor clients' health and well-being, promptly reporting any changes to relevant professionals.
- Support clients in daily living activities, promoting independence and self-esteem.
- Assist in developing personalised care plans tailored to individual needs and preferences.
- Collaborate with multidisciplinary teams to ensure comprehensive care for clients.
- Facilitate recreational activities and social engagement to enhance clients' quality of life.
- Monitor and document client behaviour, activities and development, aiding appropriate care plan management.
- Advocate for clients' needs in multi-agency meetings to ensure holistic support.
- Actively participating in staff meetings; contributing valuable insights towards improving service delivery.
Pharmacy Dispenser
Milford Pharmacy
Milford Haven
07.2024 - 12.2024
- Dispensed prescription medications accurately whilst adhering to all safety protocols.
- Utilised pharmacy management software to process prescriptions and manage patient records.
- Maintained cleanliness and organisation of work area to uphold regulatory compliance.
- Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
- Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
Commis Chef
The Lord Nelson Hotel
Milford Haven
06.2023 - 07.2023
- Prepared meals according to the menu.
- Stored and labeled food properly.
- Cooked a variety of meals.
- Prepared desserts and pastries.
Crew Member
McDonalds
Haverfordwest
12.2022 - 06.2023
- Received and processed orders from drive-through customers.
- Provided table service to customers.
- Handled card and cash payments.
- Maintained cleanliness and hygiene standards.
Front of House Staff
COCOs Bar & Restaurant
Milford Haven
11.2022 - 01.2023
- Provided excellent customer service to ensure customer satisfaction.
- Handled cash and card payments accurately and efficiently.
- Maintained cleanliness of tables and floors at the end of each day.
- Prepared tables for the next day's service.
Assistant Florist
Flowers by Shelly
New Hedges
06.2022 - 10.2022
- Trimmed and cut flowers ready for arrangement in vases.
- Decorated event spaces with flowers.
- Created captivating bouquets for different occasions.
- Cleaned the assembly studio at the end of each work day.
Education
Pearson BTEC Level 1/Level 2 First Extended Certificate NQF - Information and Creative Technology
Pembrokeshire College
01.2022 - 01.2023
Skills
- Microsoft Office- Currently studying MS Excel
- Customer service
- Strong work ethic
- Capable multitasker
- Teamworking and collaboration
- Time management
- Attention to detail
- Skilled communicator
- Great organisation skills
- Problem solving proficiency
- Eager to learn
- Quality conscious
- Polite and respectful
- Honest and trustworthy
- Works well under pressure
- Able to work to deadlines
- Friendly and approachable
- Dependable and responsible
- Willing to take on challenges
References
Available on request.
Timeline
Adult support worker
Nacro
02.2025 - Current
Pharmacy Dispenser
Milford Pharmacy
07.2024 - 12.2024
Commis Chef
The Lord Nelson Hotel
06.2023 - 07.2023
Crew Member
McDonalds
12.2022 - 06.2023
Front of House Staff
COCOs Bar & Restaurant
11.2022 - 01.2023
Assistant Florist
Flowers by Shelly
06.2022 - 10.2022
Pearson BTEC Level 1/Level 2 First Extended Certificate NQF - Information and Creative Technology
Pembrokeshire College
01.2022 - 01.2023
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