- Music, travelling, sports and Netflix
Blanka Vuetaki
Liverpool,Merseyside
Summary
Experienced in providing compassionate care and support to individuals with diverse needs. Thrives in creating a safe and comfortable environment, ensuring emotional and physical well-being. Focused on independence and enhancing quality of life.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Novotel Hotel
Liverpool, Merseyside
10.2022 - Current
- Briefed housekeepers on daily duties, maintaining smooth team operations.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Evaluated lounge areas, rooms, and stairways to establish cleaning protocols and uphold safety and aesthetic standards.
- Examined rooms, lounge areas and stairways to determine cleaning requirements and maintain safe and aesthetically appealing appearance and standards.
- Guided housekeepers in the effective use of disinfectant products and in executing thorough cleaning and maintenance tasks.
- Supervised a team of 13 housekeeping staff, delegating tasks and ensuring optimal performance through strategic oversight.
- Provided comprehensive training to new employees on proper cleaning techniques and the use of cleaning equipment.
- Organised cleaning and equipment storage areas for easy access.
- Addressed guest complaints related to room cleanliness swiftly, implementing corrective measures.
- Resolved guest complaints about room cleanliness promptly and initiated corrective measures.
Volunteer
Food Pauntry
Liverpool , Merseyside
01.2022 - 07.2022
- Assisted in stock control, conducting inventory checks and replenishing items to ensure availability.
- Set up temporary sales structures at markets to attract new customers.
- Compiled customer feedback, suggesting improvements to enhance the shopping experience.
- Raised customers' awareness of charity work and latest projects.
- Helped guests obtain specialised support for product, service and payment issues.
- Oversaw smooth flow of customer purchases by expertly managing till area.
Care and Support Worker
Patricia McDonald
Prague, Prague 1
02.2017 - 06.2018
- Conduct regular health checks to ensure client safety and promptly report concerns to doctors.
- Assisted residents with mobility challenges, utilising appropriate equipment to safeguard against falls and injuries.
- Assisted with household tasks, including cleaning, laundry, and meal preparation, to support clients in maintaining their independence.
- Ensured client safety by performing regular health checks, reporting concerns to doctors promptly.
- Supported clients with bathing, washing and toileting.
- Prepared and served nutritious meals, adhering to dietary requirements and preferences.
- Assisted residents with daily personal care tasks, including bathing, dressing, and grooming to promote dignity.
- Administered medication as required in care plans and instructed by doctors.
- Facilitated daily personal care tasks including bathing, dressing, and grooming to uphold dignity and respect for residents.
Education
Diploma of Higher Education - Health and Social Care
UK Management College
Manchester, MAN01-2030
GCSEs - GESE spoken English
Trinity college London
Manchester01-2024
course
Emergency First Aid
Liverpool, LIV01-2021
Employability skills
Back on my feed - course
Liverpool, LIV01-2021
English
Bournemouth and Poole College
Bournemouth, ENG01-2007
GCSEs - business in agriculture contex
Secondary agricultural school with business focus
Czech Republic01-1995
Skills
- Teamwork
- Communication
- Health and safety
- Training and development
- Leadership aptitude
- Employee training
- Personal care tasks
- Elderly care
- Record-keeping
- Mental health support
- Risk Assessments
- Safeguarding protocols
- Meal preparation
- Bathing and dressing support
- Disability awareness
- Mobility assistance
- Dementia care
- First Aid
- Client-Centred approach
- Activities of Daily Living
- Use of medical equipment
- Wheelchair transfer
- Understanding of the hospitality industry
- Eye for detail
Interests
Timeline
Housekeeping Supervisor
Novotel Hotel
10.2022 - Current
Volunteer
Food Pauntry
01.2022 - 07.2022
Care and Support Worker
Patricia McDonald
02.2017 - 06.2018
Diploma of Higher Education - Health and Social Care
UK Management College
GCSEs - GESE spoken English
Trinity college London
course
Emergency First Aid
Employability skills
Back on my feed - course
English
Bournemouth and Poole College
GCSEs - business in agriculture contex
Secondary agricultural school with business focus