Bismillah Sher Alam

• Analyse and evaluate client cases
• Adhered to strict confidentiality protocols to safeguard and accurately store student information.
• Professionally conversate with clients to clarify case information provided, and find out further key factors that may be crucial to their cases
• Comforted and assured clients during meetings
• Created detailed and in-depth summaries of their case information for a solicitor to work off and advise accordingly
• Sat in meetings between client and solicitor and created detailed dictation of the solicitor's advise, for clients use

• This IP clinic was set up by myself, my peers and our university lecturers

What this involved

• strategic organisation and planning in accordance to data protection and legal clinic procedure
• tactical advertisement planning to reach out to the different members of our community
• conducting team meetings to discuss which services we were to offer to our community
• generating ideas about what procedures and systems were to be implemented in to our clinic

• Became involved in designing the structure of Peterborough's first LLB degree.
• Analysed the effectiveness of the course's content and format and voiced mine and my cohorts views on the matter
• Participated in formulating the best teaching styles, with the course's lecturers, for level 4, 5, and 6 students.
• Represented level 6 students in TEF (Teaching Excellence Framework) meetings

• Understood complexities of court proceedings and legal terminology.
• Analysed legal evidence to assess validity and consequences.Reviewed evidence and juries to maintain standards required in court of law.
• Kept confidential records detailing legal arguments, evidence and court proceedings.
• Researched and wrote opinions on legal issues.
• Reviewed legal documents, determining pre-trial issues, motions and final rulings.
• Supervised procedures in legal cases to uphold standards in court of law.
• Adhered to up-to-date conventional legal processes to facilitate fair proceedings.
• Heard oral debate and testimony before court, establishing case facts and litigants' arguments.

• Collaboratively designed progression strategies, tailored to each staff members strengths and weaknesses.
• Liaised with quality compliance boards to ensure maximum efficiency
• Adapted to new policies, legalities and requirements, whilst assuring and creating methods through which all departments are adhering accordingly
• Developed positive professional relationships with staff members, and motivated all to approach work with drive and efficiency.
• Developed brilliant research skills; researched new ideas
• Defined manufacturing quality guidelines and criteria to adhere to company standards.
• Provided administrative support to manage annual review processes for programmes.
• Maintained up-to-date procedures for complaints and compliance.
• Oversaw employee performance to monitor and enforce compliance with company standards.
• Adhered to compliance and business timetable to meet set deadlines.
• Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
• Attended meetings and submitted decisions made to senior management for approval.
• Mitigated potential risks, implementing proactive strategies to address key issues.
• Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.

• Address employee conflicts, following corporate procedures for timely resolution.
• Ensuring confidentiality of client information/documents as well as companies
• Dealing with queries from applicants/answering phone calls and arranging relevant meetings with relevant departments
• Liaise with applicants with immigration and settlement worries
• Analyse market data to create competitive compensation and benefits packages.
• Filing and documenting key data both digitally and in paper form
• Assisting company in transporting documenting and filing approach to digital data bases, rather then paper form
• Building and strengthening successful relationships with external recruiters and agencies
• Use critical thinking to break down problems with recruitment procedures and rates
• Analysed team performance and productivity data to identify vocational training requirements.
• Reduced staff turnover through improved training and incentive schemes.
• Perform pre-employment checks and amend current contracts.
• Coordinate high quality inductions and seamless onboarding procedures for 7+ new starters each week.
• Wrote and maintained employee handbook covering company policies and mission statement.

• Utilise innovative methods to illustrate core concepts, implementing technological, visual and auditory instructional tools.
• Help students to build study guides and habits to increase confidence, comprehension and data recall.
• Plan lessons to target subject weaknesses and build skills within strengths.
• Maximise student retention by providing stimulating learning experiences tailored to individual needs.
• Manage complex schedule of appointments to service high-volume client base.
• Personalise instruction and personal mentoring based on individual strengths and abilities.
• Evaluate students using standardised criteria to determine abilities and learning needs.
• Develop plans and strategies to promote continuous improvement.
• Develop appropriate resources to meet needs of diverse audiences.