Compassionate Support Worker with a passion for building positive relationships and creating a supportive environment for young people and vulnerable adults. Skilled in case management, trauma-informed and providing bespoke support, resulting in improved client well-being and increased independence.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
HOUSING SUPPORT WORKER
Peabody
London
05.2025 - Current
Assisted in finding suitable accommodation for homeless individuals, contributing to rehousing success rates.
Identified risk factors in living environments; implemented preventative measures promptly.
Provided emotional support to residents, promoting a sense of community and security.
Managed emergency situations promptly whilst adhering to policies and procedures.
Conducted initial assessments on incoming clients, aiding in appropriate service provision.
Developed personalised care plans to meet individual client needs.
Maintained accurate records of client interactions, ensuring continuity of care.
SUPPORT WORKER
REED Recruitment
, UK
11.2024 - 04.2025
Delivered essential housing management support as an agency worker, assisting with tenancy sustainment, and welfare benefits guidance to ensure residents settles comfortably in stable accommodation.
Facilitated property management tasks, including conducting void checks, reporting maintenance issues, and preparing units for new lettings to maintain a high standard of living conditions.
Managed tenant interactions professionally, handling queries, complaints, and emergency situations while ensuring effective communication between residents and the housing team.
Coordinated with contractors and housing staff, overseeing visitor access, ensuring compliance with safety regulations, and contributing to a well-organized and responsive housing service.
SUPPORT WORKER
BENIGNITY SUPPORT SERVICES
London, UK
10.2023 - 10.2024
Support young residents in living independently and achieving their personal goals.
Work closely with team members to strengthen the social skills of young people through training and guidance.
Providing guidance and encouragement for young people to achieve housing, employability and social goals.
Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Monitored individuals' progress as key worker, continuously updating and adjusting care plans to meet health and wellbeing needs.
PROGRAMS AND EVALUATION OFFICER
NIBUCAA
Lagos
10.2022 - 10.2023
Coordinated periodic training of Adolescents and Young Persons as Peer Educators on HIV Prevention and Safe sex practice.
Executed periodic counselling and testing for HIV status checks, monitoring treatment and enrolment of HIV-infected clients to support groups.
Evaluated programme outcomes against predefined objectives, providing insights for future planning.
Collaborated with senior stakeholders and external partners, influencing direction in complex environments.
Researched and identified potential donors and pitched project proposals to facilitate donations and sponsorships.
PROGRAMS OFFICER
WOCON
Lagos
05.2017 - 08.2022
Led grant making, fundraising to local and international funders through development of proposals.
Mentored program assistants, volunteers and interns to improve program management and provided key leadership to project assistants, and other program team members.
Liaised with project, account, and Monitoring and Evaluation team to facilitate communication, keep appropriate parties updated on project developments and keep projects on schedule by managing deadlines and adjusting workflows.
Engaged with stakeholders across all levels to gain their buy-in and build lasting relationships that will foster project success, impact, and sustainability.
Led coordination and strategy for existing projects that was certified successful by national and international evaluators.
Education
Master of Science - International Development Management
UNIVERSITY OF WESTMINSTER
09.2023 - 09.2024
Bachelor of Science - Mass Communication
CRESCENT UNIVERSITY
08.2019 - 11.2021
Higher National Diploma - Mass Communication
M. A. POLYTECHNIC
01.2011 - 11.2016
Skills
Effective communication
Empathy
Risk Assessment
Trauma-informed care
Fire safety training
Housing benefits awareness
Administrative support
Caseload management
Housing benefits
Diversity awareness
Move on plans
Microsoft Office Suite
Health and Safety Compliance
Custom
References available upon request.
Timeline
HOUSING SUPPORT WORKER
Peabody
05.2025 - Current
SUPPORT WORKER
REED Recruitment
11.2024 - 04.2025
SUPPORT WORKER
BENIGNITY SUPPORT SERVICES
10.2023 - 10.2024
Master of Science - International Development Management