Bintou Touray
london,City of London
Summary
Dedicated Retail Professional experienced in up-selling, cross-selling, and cash handling. Delivered enhanced customer satisfaction through effective communication and problem-solving skills. Focused on creating positive shopping experiences while driving sales growth.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work history
Retail worker
Waitrose & Partners
london, City of London
2024.03 - 2025.10
- Consistently met personal sales goals whilst providing excellent customer service.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Operated till accurately to ensure smooth checkout process.
Care assistant
Sage Care
london, City of London
2023.04 - 2023.11
- Assisted with daily living tasks to foster patient comfort and promote independence.
- Addressed concerns of patients' families to enhance their experience and well-being.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Assisted with daily living tasks to foster patient comfort and promote independence. for enhanced patient comfort.
Retail worker
Greggs Bakery
london, City of London
2019.02 - 2022.03
- Offered personalised service to each shopper, driving repeat business.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
Education
Bachelor of Arts - Accounting and business
University of Westminster
City of london 2021.09 - 2025.07
A-Levels - business
christ the king
London 2018.09 - 2021.07
Skills
- Sales techniques
- Sales strategies
- Face-to-face selling
- Cash handling experience
- Retail software
- Inventory management
- Customer Service
- Team collaboration
- Patience and empathy
- Barcode scanning
Affiliations
- Fashion
- learning
- friends
Timeline
Retail worker
Waitrose & Partners
2024.03 - 2025.10
Care assistant
Sage Care
2023.04 - 2023.11
Bachelor of Arts - Accounting and business
University of Westminster
2021.09 - 2025.07
Retail worker
Greggs Bakery
2019.02 - 2022.03
A-Levels - business
christ the king
2018.09 - 2021.07