Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Billy Moss

Didcot,Oxfordshire

Summary

Experienced hospitality professional with over 7 years in customer-facing and managerial roles. Proven ability to lead teams, train staff, and deliver high standards in fast-paced environments. Holds a Personal Licence and First Aid Certification. Passionate about people, service, and operational excellence.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Assistant Manager

Nando's
Oxford
07.2018 - 05.2025
  • Promoted from entry-level to Assistant Manager.
  • Managed operations, staffing, and stock.
  • Trained new staff and helped open new locations.
  • Handled customer concerns professionally.

Bar Staff

01.2016 - 01.2018
  • Supported daily operations and closing duties.
  • Various Locations: Miller of Mansfield, Generous George (Marston’s), Whitbread Restaurants, MLC Pubs

Sales Assistant

Peacocks
Didcot
01.2014 - 01.2016
  • Managed stock and customer service.
  • Delivered excellent service during peak retail periods.

Education

GCSEs - including English and Maths

St Birinus School
Didcot, Oxfordshire
01.2009 - 01.2014

Public services

Abingdon & Witney college
Abingdon, Oxfordshire

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Staff Training & Development
  • Cash Handling
  • Health & Safety Compliance
  • Time Management
  • Recruitment and hiring practices
  • Leadership proficiency
  • Budget planning

Certification

  • Personal Licence Holder, 01/01/23, Present
  • First Aid Certified, 12/31/26

Timeline

Assistant Manager

Nando's
07.2018 - 05.2025

Bar Staff

01.2016 - 01.2018

Sales Assistant

Peacocks
01.2014 - 01.2016

GCSEs - including English and Maths

St Birinus School
01.2009 - 01.2014

Public services

Abingdon & Witney college

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Billy Moss