Billy Moss
Didcot,Oxfordshire
Summary
Experienced hospitality professional with over 7 years in customer-facing and managerial roles. Proven ability to lead teams, train staff, and deliver high standards in fast-paced environments. Holds a Personal Licence and First Aid Certification. Passionate about people, service, and operational excellence.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
Nando's
Oxford
2018.07 - 2025.05
- Promoted from entry-level to Assistant Manager.
- Managed operations, staffing, and stock.
- Trained new staff and helped open new locations.
- Handled customer concerns professionally.
Bar Staff
2016.01 - 2018.01
- Supported daily operations and closing duties.
- Various Locations: Miller of Mansfield, Generous George (Marston’s), Whitbread Restaurants, MLC Pubs
Sales Assistant
Peacocks
Didcot
2014.01 - 2016.01
- Managed stock and customer service.
- Delivered excellent service during peak retail periods.
Education
GCSEs - including English and Maths
St Birinus School
Didcot, Oxfordshire 2009.01 - 2014.01
Public services
Abingdon & Witney college
Abingdon, OxfordshireSkills
- Leadership & Team Management
- Customer Service Excellence
- Staff Training & Development
- Cash Handling
- Health & Safety Compliance
- Time Management
- Recruitment and hiring practices
- Leadership proficiency
- Budget planning
Certification
- Personal Licence Holder, 01/01/23, Present
- First Aid Certified, 12/31/26
Timeline
Assistant Manager
Nando's
2018.07 - 2025.05
Bar Staff
2016.01 - 2018.01
Sales Assistant
Peacocks
2014.01 - 2016.01
GCSEs - including English and Maths
St Birinus School
2009.01 - 2014.01
Public services
Abingdon & Witney college