Summary
Overview
Work history
Education
Skills
Timeline
Generic

Billie Slater

Ovingham,United Kingdom

Summary

Versatile and dependable professional with a strong foundation in administrative support, customer service, and domestic cleaning. Known for efficiently handling office operations, maintaining spotless environments, and ensuring high levels of client satisfaction. Demonstrates excellent organizational and communication skills, with a keen eye for detail and a proactive approach to problem-solving. Experienced in scheduling, data management, and client interaction, while also adept at performing thorough cleaning tasks in both residential and commercial settings. Brings a commitment to excellence, confidentiality, and customer-focused service in every role undertaken.

Overview

29
29
years of professional experience
8
8
years of post-secondary education

Work history

Office administrator

Self Employed for a small Family Business
Newcastle upon Tyne
2020.07 - Current

Domestic Cleaner

The Little Cleaning Company
Northumberland
2018.07 - 2020.06

Cleaning Operative

Newcastle University
Newcastle upon Tyne
2015.03 - 2018.06

Debt Advisor

Step Change Debt Charity
Newcastle upon Tyne
2006.01 - 2015.02

Customer Service Advisor

Norwich Union Insurance
Newcastle upon Tyne
2003.02 - 2005.12

Intermediary Support Unit Advisor

Northern Rock
Newcastle upon Tyne
2002.09 - 2003.01

Customer Service Advisor

Northern Rock
Newcastle upon Tyne
2002.03 - 2002.09

Telephone Sales Operative

Newcastle Evening Chronicle & Journal
Newcastle upon Tyne
1996.07 - 2002.02

Education

8 GCSEs including Math's & English -

Blakelaw Comprehensive School
Newcastle upon Tyne
1989.09 - 1995.06

GNVQ Art & Design -

Blakelaw Comprehensive School
Newcastle upon Tyne
1995.09 - 1996.06

NVQ Level 2 Customer Service -

Goal
Newcastle upon Tyne
2003.04 - 2004.04

Skills

  • Outstanding interpersonal and communication abilities
  • Managing customer expectations
  • Working effectively in fast-paced environments
  • Data entry and document management
  • Filing systems (physical and digital)
  • Multi-line phone handling and email correspondence
  • Office supply and inventory management
  • Deep cleaning and sanitizing procedures
  • Attention to detail in high-traffic or sensitive areas
  • Respectful and discreet service in private homes

Timeline

Office administrator

Self Employed for a small Family Business
2020.07 - Current

Domestic Cleaner

The Little Cleaning Company
2018.07 - 2020.06

Cleaning Operative

Newcastle University
2015.03 - 2018.06

Debt Advisor

Step Change Debt Charity
2006.01 - 2015.02

NVQ Level 2 Customer Service -

Goal
2003.04 - 2004.04

Customer Service Advisor

Norwich Union Insurance
2003.02 - 2005.12

Intermediary Support Unit Advisor

Northern Rock
2002.09 - 2003.01

Customer Service Advisor

Northern Rock
2002.03 - 2002.09

Telephone Sales Operative

Newcastle Evening Chronicle & Journal
1996.07 - 2002.02

GNVQ Art & Design -

Blakelaw Comprehensive School
1995.09 - 1996.06

8 GCSEs including Math's & English -

Blakelaw Comprehensive School
1989.09 - 1995.06
Billie Slater