Summary
Overview
Work history
Education
Skills
Timeline
Generic

Billie Slater

Ovingham,United Kingdom

Summary

Versatile and dependable professional with a strong foundation in administrative support, customer service, and domestic cleaning. Known for efficiently handling office operations, maintaining spotless environments, and ensuring high levels of client satisfaction. Demonstrates excellent organizational and communication skills, with a keen eye for detail and a proactive approach to problem-solving. Experienced in scheduling, data management, and client interaction, while also adept at performing thorough cleaning tasks in both residential and commercial settings. Brings a commitment to excellence, confidentiality, and customer-focused service in every role undertaken.

Overview

29
29
years of professional experience
8
8
years of post-secondary education

Work history

Office administrator

Self Employed for a small Family Business
Newcastle upon Tyne
07.2020 - Current

Domestic Cleaner

The Little Cleaning Company
Northumberland
07.2018 - 06.2020

Cleaning Operative

Newcastle University
Newcastle upon Tyne
03.2015 - 06.2018

Debt Advisor

Step Change Debt Charity
Newcastle upon Tyne
01.2006 - 02.2015

Customer Service Advisor

Norwich Union Insurance
Newcastle upon Tyne
02.2003 - 12.2005

Intermediary Support Unit Advisor

Northern Rock
Newcastle upon Tyne
09.2002 - 01.2003

Customer Service Advisor

Northern Rock
Newcastle upon Tyne
03.2002 - 09.2002

Telephone Sales Operative

Newcastle Evening Chronicle & Journal
Newcastle upon Tyne
07.1996 - 02.2002

Education

8 GCSEs including Math's & English -

Blakelaw Comprehensive School
Newcastle upon Tyne
09.1989 - 06.1995

GNVQ Art & Design -

Blakelaw Comprehensive School
Newcastle upon Tyne
09.1995 - 06.1996

NVQ Level 2 Customer Service -

Goal
Newcastle upon Tyne
04.2003 - 04.2004

Skills

  • Outstanding interpersonal and communication abilities
  • Managing customer expectations
  • Working effectively in fast-paced environments
  • Data entry and document management
  • Filing systems (physical and digital)
  • Multi-line phone handling and email correspondence
  • Office supply and inventory management
  • Deep cleaning and sanitizing procedures
  • Attention to detail in high-traffic or sensitive areas
  • Respectful and discreet service in private homes

Timeline

Office administrator

Self Employed for a small Family Business
07.2020 - Current

Domestic Cleaner

The Little Cleaning Company
07.2018 - 06.2020

Cleaning Operative

Newcastle University
03.2015 - 06.2018

Debt Advisor

Step Change Debt Charity
01.2006 - 02.2015

NVQ Level 2 Customer Service -

Goal
04.2003 - 04.2004

Customer Service Advisor

Norwich Union Insurance
02.2003 - 12.2005

Intermediary Support Unit Advisor

Northern Rock
09.2002 - 01.2003

Customer Service Advisor

Northern Rock
03.2002 - 09.2002

Telephone Sales Operative

Newcastle Evening Chronicle & Journal
07.1996 - 02.2002

GNVQ Art & Design -

Blakelaw Comprehensive School
09.1995 - 06.1996

8 GCSEs including Math's & English -

Blakelaw Comprehensive School
09.1989 - 06.1995
Billie Slater