Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Generic
Bilal Dogan

Bilal Dogan

Leicester,United Kingdom

Summary

Personal statement: I am a dedicated and driven individual who is polite and well mannered. I want to excel further into a pharmaceutical profession as a long term goal, although I do see this as a great opportunity, I am willing to undertake training that is required/would be needed for the job. I am confident in my capabilities to be an excellent employee, who is also a good team player, punctual, reliable and strives to work to the best of my abilities. Detail-oriented Pharmacy Assistant proficient in payment processing and computer updates. Fast learner and quickly adaptable to new programmes, procedures or guidelines.

Overview

6
6
years of professional experience

Work history

counter medicine assistant

Village Pharmacy Hub
03.2021 - 08.2023
  • While working I had to maintain focus at work as I had to check prescriptions and the EPS system making sure I was accurate handling patient information in accordance with safeguarding procedure
  • Duties included:
  • Disposing of medication
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Writing emails to patients/GP's
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Sorting and checking off stock of medications
  • Dealing with patient queries
  • Diligently provided safe and correct transfer of dispensed items to appropriate patients.

Warehouse Person

Castle Freight Limited
08.2019 - 12.2019
  • Responsible for loading and unloading rolls of fabric and carpets from the vans, making sure the team was motivated and that the products were not damaged
  • Duties included:
  • Lifting heavy objects
  • Received shipments and confirmed receipt of correct warehouse merchandise.
  • Closing and locking vans
  • Completed work following safety rules for best working practices.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Loaded packaged goods on to trucks for shipping.

Co-op, Customer Services Assistant

adam
05.2019 - 07.2019
  • Responsible for providing good customer service and a professional character at the workplace furthermore to treat work colleagues and customers with respect
  • Duties included:
  • Making sure brands are displayed as required
  • Stock control
  • Restocking shelves
  • Cleaning and maintaining the store
  • Unloading deliveries
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Maintained till in balance during peak times whilst working on checkouts.

plumbers mate

Subs
08.2017 - 11.2017
  • Plumbing and Heating, Plumbers Mate - June to August, Responsible for taking heavy equipment in and out of properties, making sure no furniture was damaged, laying down dust sheets and helping the plumber where necessary and handing him tools and preparing materials
  • Duties included:
  • Fitting radiators
  • Cut and welded piping, fittings and fixtures to match required dimensions.
  • Measuring, cutting/bending pipes
  • Keeping a polite manner and good customer relations
  • Making sure that the properties were left clean and tidy
  • Assembled and installed complex mechanical services equipment.
  • Installed plumbing and heating systems and executed tests to verify functionality.

Education

NVQ Level 3 - Access to higher education sciences

Leicester College abbey campus
2022

NPA certified Medicines counter assistant -

Village Pharmacy
2021

NVQ Level 2 - customer service

Juniper learning academy
Leicester
2017

GCSEs - English

Leicester College
Leicester
2016 -

GCSEs - maths

Leicester College
Leicester
2016

Skills

  • Skills and Qualities:
  • Excellent communications skills
  • Exceptional customer service skills and experience
  • Quick learner
  • Fantastic attention to detail
  • Confident and approachable - able to handle difficult situations and challenges
  • Flexible and Adaptable
  • Able to work under pressure in a fast-paced environment without compromising my workload and accuracy
  • Payment processing
  • Secure storage of medications
  • Prescription dispensing

Interests

I have helped raise funds for a local charity called the Caravan of Mercy by taking part in bucket collections and food packing services at the Pak Foods store. The money went towards buying supplies such as food, water and blankets for children in Syria. I have played a wide range of sports but the one I am most drawn to is basketball due to the competitive nature. I also enjoy going to the gym which keeps me very self-motivated.

Languages

English
Native

Timeline

counter medicine assistant

Village Pharmacy Hub
03.2021 - 08.2023

Warehouse Person

Castle Freight Limited
08.2019 - 12.2019

Co-op, Customer Services Assistant

adam
05.2019 - 07.2019

plumbers mate

Subs
08.2017 - 11.2017

NVQ Level 3 - Access to higher education sciences

Leicester College abbey campus

NPA certified Medicines counter assistant -

Village Pharmacy

NVQ Level 2 - customer service

Juniper learning academy

GCSEs - English

Leicester College
2016 -

GCSEs - maths

Leicester College
Bilal Dogan