Bilal Arzouni
Hounslow
Summary
Reliable and organized professional with a focus on effective communication and teamwork. Demonstrated ability to work independently while maintaining strong interpersonal relationships. Key strengths include exceptional communication skills that enhance collaboration and foster a positive work atmosphere. Passion for connecting with others leads to successful interactions and outcomes.
Industrious team member with a reputation for exceptional time management and dedication.
Focused on skill enhancement and growth through varied career challenges
Overview
13
13
years of professional experience
Work history
Warehouse & stockroom assistant
G-Tech Distribution
Hounslow
2024.11 - 2025.10
- Executed inventory scanning and tracking to optimise supply chain efficiency and maintain operational flow.
- Executed stock count checks and inventory assessments to ensure accuracy and availability of materials.
- Verify purchase order numbers against delivered items to uphold quality control and satisfaction.
- Sorted and organised materials to facilitate seamless matching with goods received notes.
- Picked and shipped items daily to fulfil orders and maintain supply chain flow.
Warehouse & stockroom assistant
Braitea Tex GMBH
Alfeld (Leine)
2024.02 - 2024.11
- Managed inventory scanning and tracking processes to ensure accurate stock levels.
- Monitors stock count and inventories materials shipped and received.
- Distributed leaflets across local area to facilitate collection of unwanted items from neighbourhood.
- Sorted and organised goods for collection and received items from shipping containers. Assisted in maintaining an orderly warehouse environment to facilitate efficient operations. Supported team efforts in ensuring accurate inventory management.
- Cleared packing materials and pallets to maintain unobstructed walkways.
German Speaking Market Research Telephone Interviewer
Ronin International
London
2023.09 - 2023.11
- Conduct telephone interviews with the general public and businesses to enhance engagement and understanding.
- Completed quota of surveys to ensure comprehensive data collection.
- Conducted comprehensive market research on confidential topics to uncover insights and inform strategic decisions.
- Encourage businesses and individuals to engage with surveys for valuable insights.
Customer Assistant (Night Shift)
Lidl
London
2023.02 - 2023.06
- Ensure shelves are consistently stocked, clean, and tidy to support efficient shopping.
- Conduct checks and unpack deliveries to verify contents and maintain operational efficiency.
- Prepare store environment for customer experience by arranging displays and maintaining cleanliness to enhance shopping satisfaction.
- Perform routine freshness checks and rotate stock to ensure optimal inventory management.
- Organise promotions and special offers to attract customers and boost brand visibility.
Dark Store Shift Supervisor
Zapp Delivery
London
2021.12 - 2022.11
- Directed store shifts with a focus on enhancing team performance of pickers and riders to achieve seamless operations.
- Facilitated correct assembly of customer orders to maintain operational efficiency and meet client expectations.
- Oversaw stock management processes to ensure accuracy and efficiency throughout inventory cycles.
- Conduct end of shift reporting to ensure effective information transfer and continuity of operations for next shift supervisor.
- Proactively check staffing levels to maintain adequate resource allocation and operational effectiveness.
- Undertook general and health and safety tasks to ensure compliance with company standards.
- Motivated store associates to foster a positive work environment and achieve collective goals.
- Facilitated escalation of issues to enhance service quality and minimise downtime.
- Maintained high-level warehouse environment to guarantee safety and operational efficiency.
- Facilitate training sessions with store manager to foster team development and enhance overall performance.
- Process orders efficiently to uphold delivery standards and fulfil commitments to clients.
- Facilitate team collaboration to ensure alignment with set goals and enhance overall performance.
- Supported team with daily tasks to enhance efficiency and maintain high standards of teamwork.
Front desk Manager
Corundum Capital Limited
London
2021.03 - 2021.11
- Oversaw front desk operations, ensuring a welcoming environment for residents and visitors. Managed visitor check-ins and inquiries, enhancing overall resident satisfaction. Coordinated communication between residents and management to resolve issues effectively.
- Oversaw telephone operations by managing incoming calls efficiently. Coordinated visitor access to the building to ensure safety and security.
- Monitor visitor access to maintain a secure environment and promote safety awareness.
- Facilitated updates and maintenance of work orders for complaints and roof accesses to promote efficient issue resolution.
- Address residents’ questions and concerns to enhance community engagement and satisfaction.
- Oversaw handling of parcels and deliveries to facilitate efficient logistics operations.
- Deliver friendly service to customers to foster loyalty and create a welcoming environment.
- Oversaw general office errands including efficient mail and parcel delivery operations. Coordinated post office trips to ensure timely dispatch of items. Streamlined supply chain processes by sourcing materials from local retailers effectively.
- Communicate changes in rent and upcoming work to residents to uphold transparency and facilitate community engagement.
Floor Supervisor (Team Leader)
The Co-operative Food – Paddington
Paddington, London
2019.01 - 2020.12
- Assist customers to enhance service satisfaction and foster trust.
- Oversaw inventory checks to ensure accuracy. Managed stock take processes for optimal stock levels. Coordinated ordering of stock to meet operational needs.
- Organised timely deliveries for Deliveroo to enhance customer satisfaction and streamline operations.
- Facilitated effective shift organisation on the rota to address and resolve staffing issues efficiently.
- Investigate customer complaints regarding thefts and staff issues such as timekeeping to enhance operational efficiency and employee accountability.
- Oversaw daily safety checks to maintain store operations and presentation for customers. Managed temperature controls in freezers to mitigate food spoilage risks. Evaluated fire alarm systems and water temperature in staff toilets to uphold safety standards for employees.
- Guided team to resolve challenges, enhancing overall productivity and cohesion.
- Spearheaded efforts to promote cooperative memberships and associated benefits. Motivated team to actively participate in local projects. Facilitated collaboration on community outreach initiatives to strengthen local ties.
- Managed store operations during absence of store manager to maintain seamless service and uphold store standards.
- Encourage team collaboration to meet store targets, enhancing overall performance and customer satisfaction.
- Proposed improvements in managers' meetings to foster store development and efficiency.
Retail assistant
The Co-operative Food – Paddington
Paddington, London
2018.03 - 2018.12
- Assist customers with inquiries to foster positive relationships and satisfaction.
- Organise and maintain shelves to facilitate easy access to products for customers.
- Organise and streamline product inventory processes to improve accessibility and accuracy for team members.
- Facilitated seamless customer transactions to enhance service experience.
- Organised items under reduction on shelves with correct stickers to facilitate customer awareness and promote sales.
- Ensure efficient management of stock room by systematically emptying cages and placing items on correct shelves.
Night Shift Factory Supervisor
MM Packaging Behrens GmbH & Co KG
Alfeld (Leine)
2016.12 - 2017.12
- Processed cardboard for diverse products including cereals and tissue boxes to ensure quality packaging standards.
- Ensured cardboard did not jam in machine through effective training and diligent logging of machine issues.
- Assisted production line workers with daily tasks. Conducted routine safety checks to ensure compliance.
- Ordered glue for machine operation to ensure continuous production flow.
- Oversaw quality checking and reporting processes to ensure accurate and timely communication with management.
- Assisted in maintenance reporting processes. Trained new staff on operational procedures. Supported team members with technical queries.
Retail assistant
Thomas Philipps Sonderposten
Alfeld (Leine)
2014.08 - 2016.11
- Stock shelves efficiently to maintain product availability and organisation.
- Organised and classified products according to size for efficient inventory management.
- Operated cash desk efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted customers with inquiries and provided solutions. Handled customer queries efficiently and effectively. Supported customer service operations to enhance satisfaction.
Driveway and Sidewalk building specialist
JOTA (Jürgen Opitz Tief- und Außenanlagen) GmbH
Hildesheim
2013.04 - 2014.07
- Executed laying of cement, concrete, gravel, brick, and stone on sidewalks to ensure safe and durable pedestrian pathways.
- Excavated sidewalks to facilitate installation of new materials.
- Facilitated the provision of cement and concrete during critical project phases.
- Clean and sanitise tools after each use to maintain hygiene standards.
- Ensure floor remains level and smooth for safety and aesthetic appeal.
Education
Realschulabschluss - History, Geography and German
Volkshochschule Alfeld
Alfeld (Leine), Germany 2012.09 - 7 2013
Schulrat Habermalz Schule
Alfeld (Leine), Germany 2006.09 - 7 2011
Skills
- Interpersonal proficiency
- Microsoft suite expertise
- Client relations proficiency
- Organizational abilities Effective time management Task prioritization
- Availability for shifts
- Multilingual communication skills
References
REFERENCES ARE AVAILABLE ON REQUEST
SPECIAL INTERESTS & ACTIVITIES
I tend to travel when possible to Europe and the Middle East. I enjoy experiencing and learning about other cultures, history and customs., I also exercise frequently as I believe this helps with self-discipline and gives a healthier lifestyle.
Languages
German
Native
Arabic
Advanced
C1
English
Advanced
C1
Timeline
Warehouse & stockroom assistant
G-Tech Distribution
2024.11 - 2025.10
Warehouse & stockroom assistant
Braitea Tex GMBH
2024.02 - 2024.11
German Speaking Market Research Telephone Interviewer
Ronin International
2023.09 - 2023.11
Customer Assistant (Night Shift)
Lidl
2023.02 - 2023.06
Dark Store Shift Supervisor
Zapp Delivery
2021.12 - 2022.11
Front desk Manager
Corundum Capital Limited
2021.03 - 2021.11
Floor Supervisor (Team Leader)
The Co-operative Food – Paddington
2019.01 - 2020.12
Retail assistant
The Co-operative Food – Paddington
2018.03 - 2018.12
Night Shift Factory Supervisor
MM Packaging Behrens GmbH & Co KG
2016.12 - 2017.12
Retail assistant
Thomas Philipps Sonderposten
2014.08 - 2016.11
Driveway and Sidewalk building specialist
JOTA (Jürgen Opitz Tief- und Außenanlagen) GmbH
2013.04 - 2014.07
Realschulabschluss - History, Geography and German
Volkshochschule Alfeld
2012.09 - 7 2013
Schulrat Habermalz Schule
2006.09 - 7 2011