Bhavika Patel
Market Harborough,LEC
Summary
- Proficient Computer Engineer thrives setting up and maintaining stations, training users and supporting pivotal process improvements to systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues.
- Expert collaboration with developers to continuously improve tools and resources. Proactive Computer Operator delivers preventive maintenance and technical upgrade advice. Skilled at optimizing internal spending to provide excellent uptimes and reliable performance. Dependable Computer Operator specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability.
- Trusted to handle exceptionally valuable and important digital assets for companies and customers alike. Results-oriented Computer Operator with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Skilled IT professional well-versed in mainframe operations, daily reporting and data management. Adept at generating reports, documenting changes and updating logs. Offering 6 years of related experience.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Computer Engineer position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Senior Computer Operator
Joogal's Cyberworld & Universal Recruitment
01.2019 - Current
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Retrieved information and performed data entry using appropriate computer programs.
- Processed requests for service from internal and external customers.
- Complied with data transmission laws and regulatory guidelines when sending and storing sensitive data.
- Studied client requirements, developing and implementing software solutions that fit with expectations.
- Collaborated with team members to complete complex projects within tight deadlines, ensuring client satisfaction.
- Demonstrated strong problem-solving abilities when faced with complicated technical challenges or unfamiliar situations.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Played a key role in system upgrades, minimizing disruptions while maximizing benefits from new features and functionalities.
- Complied with data entry quotients to support time-sensitive project input milestones.
- Implemented and maintained software solutions according to customer requirements.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided timely technical support to users, resulting in increased productivity and reduced frustration levels.
- Enhanced system performance by conducting regular maintenance and troubleshooting tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Utilized Java, C#, and other programming languages to develop software solutions.
INTERN
TOPS Technologies
06.2018 - 05.2019
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted in planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Devised and implemented processes and procedures to streamline operations.
- Sorted and organized files, spreadsheets, and reports.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Prepared project presentations and reports to assist senior staff.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
- Provided project progress updates and proposed solutions to issues.
- Explored new technologies and approaches to streamline processes.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Educated staff on organizational mission and goals to help employees achieve success.
- Interacted with customers by phone, email, or in-person to provide information.
- Developed effective improvement plans in alignment with goals and specifications.
- Had worked with COMPANY NAMED : TOP TECHNOLOGIES
Education
DIPLOMA - Computer Engineering Technology
N.G.PATEL POLYTECHNI DIPLOMA COLLEGE
AFWA - GUJARAT, IND06.2019
HIGHER SECONDARY COLLEGE -
SHETH R JJ HIGH SCHOOL
NAVSARI, INDIA06.2016
SENIOR SECONDARY COLLEGE -
SHETH R JJ HIGH SCHOOL
NAVSARI, INDIA06.2014
Skills
- PHP DEVELOPER - Beginner
- COMPUTER OPERATOR - Expert
- Attention to Detail
- IT Systems Support
- Self Motivation
- Team Collaboration
- Software Management
- Microsoft Office
- Software Updates
- Teamwork and Collaboration
- Client Support
- Error monitoring
- Documentation
- Organizational Skills
Languages
Gujarati, Hindi, English
Native language
ENGLISH
Proficient
C2
GUJARATI
Proficient
C2
HINDI
Proficient
C2
Hobbies and Interests
- Travelling
- Computer Programming
- Cooking
- Knitting
- Gardening
Timeline
Senior Computer Operator
Joogal's Cyberworld & Universal Recruitment
01.2019 - Current
INTERN
TOPS Technologies
06.2018 - 05.2019
DIPLOMA - Computer Engineering Technology
N.G.PATEL POLYTECHNI DIPLOMA COLLEGE
HIGHER SECONDARY COLLEGE -
SHETH R JJ HIGH SCHOOL
SENIOR SECONDARY COLLEGE -
SHETH R JJ HIGH SCHOOL
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