Bhargava Reddy Kattula
Exeter,Devon
Summary
Results-driven Operations and Team Management professional with 2 years of experience leading teams, analyzing operational data, improving processes, and delivering business outcomes in fast-paced environments. Experienced in coordinating cross-functional teams, monitoring performance metrics, resolving operational challenges, and driving continuous improvement initiatives. Strong communicator with proven ability to manage workloads, support employees, and achieve productivity and quality targets. Adept at using data-driven decision-making to improve operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Sortation Associate
Amazon Logistics
Exeter, Devon
2025.12 - Current
- Sorted and processed 2500+ packages per shift for accurate routing and dispatch.
- Operated warehouse equipment and handheld scanners to track package movement.
- Loaded, unloaded, and staged parcels to hit daily productivity targets.
- Collaborated with cross-functional teams to keep warehouse operations running smoothly.
- Maintained accurate package handling to reduce sorting errors and delivery delays.
- Adhered to standard operating procedures and performance metrics to meet KPIs.
- Supported continuous improvement work to improve workflow efficiency and organisation.
- Followed health and safety policies to maintain safe warehouse environment.
- Completed pre-shift safety inspections and reported hazards and near misses.
- Used proper manual handling techniques to prevent workplace injuries.
- Wore and maintained required PPE in line with company guidelines.
- Followed emergency response procedures, fire safety protocols, and evacuation guidelines.
- Attended safety training and toolbox talks to raise safety awareness.
- Maintained compliance with safety standards to achieve safety targets.
- Adhered to approved workplace procedures for safe environment at all times.
Operations coordinator
Nykaa
Hyderabad , India
2022.08 - 2023.11
- Coordinated daily operational activities across multiple teams, ensuring completion of tasks within established timelines and service level objectives.
- Led team of 8 members and improved task completion efficiency by 25% through workload optimization and performance tracking.
- Created and implemented standard operating procedures that reduced process delays by 20%.
- Analyzed operational data and generated weekly performance reports for management review.
- Collaborated with stakeholders to identify bottlenecks and implement corrective actions, improving overall productivity by 18%.
- Conducted onboarding and training sessions for new employees, reducing training completion time by 30%.
- Maintained operational documentation and ensured adherence to company policies and quality standards.
- Supported project planning and resource allocation activities across multiple business functions.
Operations Support Services
Nykaa
Hyderabad , India
2021.09 - 2022.03
- Supervised daily activities of team of 10 employees in fast-paced operational environment.
- Monitored performance metrics and implemented action plans that improved productivity by 15%.
- Assisted management in workforce planning, shift coordination, and performance evaluations.
- Investigated operational issues and implemented solutions to minimize service disruptions.
- Prepared daily and weekly operational reports using Microsoft Excel.
- Maintained communication between team members and management to ensure smooth operations.
- Supported continuous improvement initiatives focused on quality, efficiency, and customer satisfaction.
Education
Master of technology - Data analytics
BPP University
London 2023.12 - 2025.05
Bachelor of Technology - Civil
Jntuh university
Hyderabad 2019.06 - 2021.04
Skills
Team leadership and people management
Operations management
Process improvement
Performance monitoring
Data analysis and reporting
Workforce coordination
Stakeholder management
Problem solving
Customer service excellence
Microsoft Office proficiency
KPI monitoring
Safety and compliance awareness
Time management
Logistics knowledge
TECHNICAL SKILLS
- Microsoft Excel (VLOOKUP, Pivot Tables, Data Analysis)
- Microsoft Word
- Microsoft Outlook
- PowerPoint
- Google Workspace
- Reporting & Dashboard Preparation
- Data Visualization
LEADERSHIP
- Managed teams of up to 10 employees.
- Conducted performance reviews and coaching sessions.
- Led process improvement initiatives resulting in measurable productivity gains.
- Coordinated cross-functional activities with internal stakeholders.
- Trained and mentored new team members.
ACHIEVEMENTS
- Improved operational efficiency by 25%.
- Reduced process delays by 20%.
- Achieved 98% on-time task completion.
- Reduced backlog by 35%.
- Improved operational accuracy by 22%.
Timeline
Sortation Associate
Amazon Logistics
2025.12 - Current
Master of technology - Data analytics
BPP University
2023.12 - 2025.05
Operations coordinator
Nykaa
2022.08 - 2023.11
Operations Support Services
Nykaa
2021.09 - 2022.03
Bachelor of Technology - Civil
Jntuh university
2019.06 - 2021.04